Microsoft Dynamics 365 / CRM Support Partner

Helping you make continual improvements to your Dynamics 365 system with expert insight, technical help and training.

Do more with Dynamics 365

Do more with Dynamics

Are you getting the most from Dynamics 365?

Use a managed service subscription to improve your business processes and increase user skills.

Support Desk

Help when you need it

Worried about wasting time looking for Dynamics answers?

Minimise downtime and increase your Dynamics expertise with phone help and regular engagement calls.

Increase Engagement

Increase user engagement

Waiting too long for system customisations?

Get things done quicker by using service hours so our team can action your user change requests in Dynamics 365. 

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Managed Service Partner

With a managed service subscription, Preact handles everything from help desk requests, user training, change requests, project management, technical consultancy and development work as your dedicated support partner.

Phase your deployment, or take your system to the next level by configuring new features and smarter processes - and increase user skills with complimentary training. 

This bespoke Dynamics support service adapts to your requirements and budget. Simply choose how many hours you need, then allocate time by instructing our team to complete tasks that will extend the value of your Dynamics 365 system.

Reach successful business outcomes using Dynamics 365 with a support partner service that includes:  

  • Break / Fix Support - phone and remote dial-in help with Dynamics 365 / CRM.
  • Dynamics Hours - delegate tasks to our technicians for any Dynamics related requirements. This can include configuring features, implementing new processes and customising your system.
  • Free Training Hours - to on-board new users and help everyone get the best results with Dynamics...READ MORE

Already using Dynamics 365?

Find out about our CRM rescue and system take on processes.

Break / Fix Dynamics 365 Support

Speak to a Dynamics technician when you need help to have your questions answered and resolve CRM issues.

With 25 years of supporting CRM users we have encountered most issues and a quick phone call will save you countless hours of time and lost productivity.

Our break-fix only package for Dynamics 365 includes:

Whether your system was implemented by Preact, or another party, you'll have easy access to expert advice and Dynamics product knowledge to keep your system running smoothly. 

We’ll answer your support questions, fix issues, help you to avoid downtime and gain better results with Dynamics 365 / CRM.

Comparing Our Dynamics Support Plans

Comparing our Dynamics support plans Break / Fix
Support
Managed Service
* RECOMMENDED *
Help with basic Dynamics 'How to' questions
Help with operational issues
Schedule inclusive consultancy hours for new CRM tasks x
Schedule free training hours to accelerate CRM results x
Named Technical Account Manager* x


Request a call back
 to arrange a Dynamics 365 managed service quote today

* available upon request subject to an agreed engagement plan

Managed Service Case Studies

Socket Mobile

Socket Mobile

Barcode Scanning Technology

Outcomes included - faster resolution of support issues, improved user experience by migrating to unified interface, clearer understanding of channel opportunities and greater confidence in sales data to identify trends.

DOWNLOAD CASE STUDY

Clarion UK

Clarion UK

Sign Language Interpretation

Outcomes included - connected processes enabling Clarion to increase the capacity of its supported students within 12 months and improved the organisation's cash flow by reducing invoice settlement time.

DOWNLOAD CASE STUDY

Oxford Gene Technology

Oxford Gene Technology

Molecular Genetics Research

Outcomes included - better handling of sales processes across OGT's business units and clearer visibility of client interactions across multiple touch points including sales, marketing and service.

DOWNLOAD CASE STUDY

Request a call back to discuss your requirements and receive a Dynamics 365 support quote today

Our Clients Include:

Read All Testimonials

Managed Service for Dynamics 365 / CRM

Find out more about how to maximise the value of your Dynamics system with a Preact managed service agreement

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