Microsoft Dynamics 365 / CRM Support

Advance your Dynamics 365 system with expert insight, technical help and user training when you need it.

Do more with Dynamics

Are you getting the most from Dynamics 365?

Use a managed service subscription to configure more features and improve processes that will increase value.

Increase user engagement

How quickly can you implement customisations?

Get things done quicker by allocating service hours and we'll complete any Dynamics 365 related requirements. 

Help when you need it

Worried about wasting time looking for Dynamics answers?

Minimise downtime and increase your Dynamics expertise with phone help and regular engagement calls.

Managed Service

With a managed service subscription, Preact handles everything from help desk requests, user training, implementing change requests, project management, technical consultancy and development work.

Phase your deployment, or take your system to the next level by configuring new features and smarter processes - and increase user skills with complimentary training. 

This service adapts to your requirements and budget. Simply choose how many hours you need, then allocate time by instructing our team to complete tasks that will the value of your Dynamics 365 system.

Reach successful business outcomes using Dynamics 365 with a service that includes:  

  • Break / Fix Support - phone and remote dial-in help with Dynamics 365 / CRM.
  • Dynamics Hours - delegate tasks to our technicians for any Dynamics related requirements. This can include configuring features, implementing new processes and customising your system.
  • Complimentary Training - on-board new users and help everyone get the best results with Dynamics.

Break / Fix Dynamics 365 Support

Speak to a Dynamics technician when you need help to have your questions answered and resolve CRM issues.

With 25 years of supporting CRM users we have encountered most issues and a quick phone call will save you countless hours of time and lost productivity.

Our break-fix only package for Dynamics 365 includes:

Whether your system was implemented by Preact, or another party, you'll have easy access to expert advice and Dynamics product knowledge to keep your system running smoothly. 

We’ll answer your support questions, fix issues, help you to avoid downtime and gain better results with Dynamics 365 / CRM.

Comparing Our Dynamics Support Plans

Comparing our Dynamics support plans Break / Fix
Support
Managed Service
* RECOMMENDED *
Help with basic Dynamics 'How to' questions
Help with operational issues
Schedule inclusive consultancy hours for new CRM tasks x
Schedule complimentary training to accelerate CRM results x
Named Technical Account Manager* x

* available upon request subject to an agreed engagement plan

Our Clients Include:

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Managed Service for Dynamics 365 / CRM

Find out more about how to maximise the value of your Dynamics system with a Preact managed service agreement

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