Microsoft Dynamics 365 Licensing

If you are implementing Microsoft Dynamics 365 and want to check licensing costs, or if you are looking to reduce your user licensing costs, Preact are here to help.

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Confused by Dynamics 365 licensing?

Gain clarity across Dynamics 365 Sales and Service app, Team Member licences and Power Apps Plans.

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Are you overpaying for Dynamics 365 licences?

Request a license check from Preact to ensure your users are correctly licensed for only what they need.

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Want to buy Dynamics 365 licenses?

Speak to our licensing experts to add the right licenses to a new or existing Dynamics 365 deployment.

Dynamics 365 Licensing Check

You can buy Dynamics 365 licenses through Preact and receive ongoing support. We are part of Microsoft’s CSP (Cloud Solution Provider) program that builds long term partnerships between clients and trusted providers for Microsoft solutions and services.

By choosing Preact as your CSP partner, we offer the following benefits:

  • Preferential subscription rates for our Elevate 365 managed service
  • Free Dynamics 365 licensing check to confirm the correct licence types for each user by reviewing actual usage across your Dynamics environment. As part of this check, we'll help you to fix any licensing compliance issues and identify savings if some users are on an old agreement, or paying for features they don’t need.

Request a call back now to discuss your Dynamics 365 licensing requirements, to request a quote for additional licences, or to arrange a free licensing check.

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How is Dynamics 365 Licensed?

Dynamics 365 is made up of role-based apps which cover specific business processes. These are licensed per user / per month, except Dynamics 365 for Marketing which is licensed per tenant (Tenants are unique sections of your organisation split by defining characteristics like region, language or specialism).

With Dynamics 365 you can start with a base app and attach additional apps at a reduced rate for any usage needs that require multiple apps. For Dynamics 365 Sales and Customer Service apps, choose between full Enterprise or Professional capabilities.

How much are Dynamics 365 Base licences?

All base licence prices shown below are per user / month

Dynamics 365 Sales Enterprise

@ £71.60

Dynamics 365 Sales Professional

@ £49.00

Dynamics 365 Customer Service Enterprise

@ £71.60

Dynamics 365 Customer Service Professional

@ £37.70

Dynamics 365 Field Service

@ £71.60

Dynamics 365 Marketing

D365 for Marketing is a tenant licence.

How much are Dynamics 365 Attach licences?

Dynamics 365 attach licences are priced at £15.10 per user / month for individual users whose needs cannot be met with a single app.

The following are available for licence attachment:

  • Dynamics 365 Sales Enterprise
  • Dynamics 365 Sales Professional
  • Dynamics 365 Customer Service Enterprise
  • Dynamics 365 Customer Service Professional
  • Dynamics 365 Field Service

Dynamics 365 attach licence requirements:

  • Each user may only have one base Dynamics 365 licence.
  • Administrators can only assign attached licences if a user has a valid base licence.
  • Customer Service Professional and Customer Service Enterprise, or Sales Professional and Sales Enterprise cannot be mixed and matched on the same Dynamics environment.
  • Sales Professional cannot be purchased as an attachment to a Customer Service Professional base
  • Where a Professional licence is selected as a base licence an Enterprise or Field Service licence cannot be attached.
  • When purchasing multiple apps, the base licence must be the highest priced licence.

What are Dynamics 365 Team Member licences?

Team Member licences are designed for employees with light usage requirements.

These enable users to read data, access dashboards and perform basic functions, including updating contacts and scheduling activities. Team Member licenses are priced at £6 per user / month.

How much is Dynamics 365 for charities and non-profits?

Charity and non-profit organisations can benefit from Microsoft's Tech for Social Impact program which provides reduced licensed rates across its business applications.

Base Licence

@ £17.90 per user / month

Choose from: Dynamics 365 Sales, Customer Service or Field Service

Attach Licence

@ £3.80 per app / user / month

Add additional functionality to a base application

Dynamics 365 Marketing

@ £282.80 per tenant / month

Team Member

@ £1.51 per user / month

View any data in Dynamics and perform light usage tasks

What are Power Apps Plans?

As an alternative to licensing Dynamics 365 apps, streamlined hubs can be deployed which use many standard Dynamics entities and support unlimited custom entities. Apps can be built using the same interface with data stored in Dataverse to connect processes across your cloud environment.

Use a Power Apps hub to handle a specific workstream, for example Preact's Charity Hub or Course Manager applications which are licensed using a Power Apps Plan licence at a significantly lower price compared to a Dynamics 365 first-party app.

Power Apps Plans provide usage entitlement for a single app, or enabling users to access unlimited apps.

Per App Plan

@ £3.80 per user / app / month

Per User Plan

@ £15.10 per user / month

DOWNLOAD - Dynamics 365 Quick Reference Licensing Grid

Compare the capabilities and entitlements across Power Apps Plans and Dynamics 365 licences including Sales, Marketing and Service apps.

Download Guide

Additional Licensing Resources

Dynamics 365 Storage Model - details of the storage capacities for Dynamics 365 apps.

Comparing Dynamics 365 Sales Enterprise & Professional Licences - covering the differences between the full capabilities of Sales Enterprise and the streamlined functionality of Sales Professional.

What is Dynamics 365 Customer Service Professional? - comparing the Customer Service Enterprise and Professional licence types.

How is Dynamics 365 for Marketing Licensed - Dynamics 365 for Marketing includes email marketing, customer journey management, event management, landing pages and lead scoring for marketing teams.

PowerApps Plans vs Dynamics 365 Licensing - comparison between PowerApps Plan licences and Dynamics role-based apps and Team Member SKUs.

A Quick Guide to Team Member Licensing - for users who only need to read data in Dynamics 365 and undertake light usage tasks.

Microsoft Licensing Guide - the latest Microsoft licensing guide for Dynamics 365.