Licensing Microsoft Dynamics 365

On this page we have listed a series of resources to help you understand the licensing options and select the best licences for your requirements.

D365 offers businesses the flexibility to license users by role based apps, using a plan across all customer engagement apps, as well as an entry level licence for users who only need basic CRM functions. If you are planning to implement Dynamics 365, we are here to help you reduce licensing complexity, and make sure that you only pay for what you need. Please contact us to discuss your requirements.

Concise Licensing Guide


A quick reference guide comparing the Dynamics 365 license types for the customer engagement plan, apps and team member licensing. 

This include an overview of inclusive services and entitlements and a comparison across customer engagement apps for sales, customer service, marketing, field service and project service...READ MORE

Licensing Cheat Sheet


An at a glance view of the main apps, Customer Engagement Plan and the team member licence...DOWNLOAD NOW

Customer Engagement Plan - What's Included


Detailing the main functionality and services included with the Customer Engagement Plan subscription...READ MORE

A Quick Guide to Team Member Licences​


Team Member licences are an important consideration as they enable Dynamics 365 to be shared with more people within an organisation at a significantly lower price compared to the subscription rate for individual apps and the Customer Engagement Plan...READ MORE

Comparing D365 Sales Professional & Sales Enterprise


Microsoft Dynamics 365 for Sales is available in two licence types. In this post we cover the important differences between the full capabilities of D365 Sales Enterprise and the streamlined functionality of Sales Professional...READ MORE 

How is Dynamics 365 for Marketing Licensed


Dynamics 365 for Marketing includes email marketing, customer journey management, event management, landing pages and lead scoring for marketing teams. In this post we've shared detail about its licensing for Dynamics 365 Plan licences, Customer Engagement app users or on a standalone basis...READ MORE

Official Licensing Guide


The official Microsoft licensing guide for Dynamics 365...DOWNLOAD NOW

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A Playbook for Business Growth with Microsoft Dynamics 365

A roadmap to digital transformation, cloud CRM and connected working for competitive advantage

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