Microsoft Dynamics 365 Customer Engagement Licensing Check
Licensing Microsoft Dynamics 365 can be complex. This risks individuals having insufficient use rights - or paying unnecessary cost for functions that aren't needed.
If your organisation is licensed with Microsoft Dynamics 365 sales or service apps, our checker tool will quickly confirm the correct licence types for each user that reflects their actual usage.
We'll review each active user's usage for any Dynamics 365 Customer Engagement instance and present a Power BI report with our findings that lists what licence type each person should be equipped with.
This free check will help you identify and fix any non-compliant licensing issues and reduce costs if some users are licensed with more capabilities than they need.
This can include:
- Cost effectively migrating users from Customer Engagement Plan (Plan licences no longer available from 1 October 2019)
- Identifying Team Member users who should be licensed with a full Dynamics app
- Highlighting any users currently licensed with a full app where usage needs could be met by a Team licence
Review Your Licensing Now
If your Dynamics 365 UK agreement renewal is near, review your licensing now to identify if savings can be made, and make sure that existing licences are sufficient for use needs. Contact us today to arrange this free check and gain clarity about your Dynamics licensing.
A Quick Guide to Dynamics 365 License Options
Role-Based Dynamics App
License individual users by applications defined by their role: Sales, Customer Service, Project Service or Customer Service. For Sales and Customer Service apps, choose between Enterprise or Professional (SMB) capabilities. Choose a base licence and, if required, attach additional apps that reflect individual usage needs across multiple apps. From £49 per user / month
Lowest price point to access Dynamics 365 designed for light usage requirements including create / edit contacts and activities and read any data stored in Dynamics. From £6.00 per user / month
Platform licences providing the full capabilities of PowerApps to build and deploy bespoke apps for desktop and mobile and connect these with other apps and services using Microsoft Flow. From £7.50 per user / month
All prices exclude VAT and reflect standard commercial licensing
6 Ideas to Reduce Dynamics 365 Licensing & Cloud Storage Costs
Download this quick reference guide for practical recommendations to help your organisation optimise its licensing of Dynamics 365Get the Guide
Dynamics 365 Licensing Entitlements
Depending on the type and volume of Dynamics 365 licences, a selection of entitlements include:
- Multiple production / non-production instances
- Deploy an integrated self-service web portal
- Dynamics 365 mobile apps
- Knowledge base capabilities
- Customer Service Insights AI app
- Microsoft Flow
READ MORE: Microsoft Dynamics 365 Licensing Resources