Microsoft Dynamics 365 Webinars & Demonstrations
WEBINAR: How to Personalise Customer Journeys with Dynamics 365 Real-Time Marketing
Tuesday 21st June (2:00 - 2:30 pm BST)
Learn how Dynamics 365 real-time marketing enables organisations to engage customers across multiple touch-points to grow relationships. In this presentation, we will demonstrate how teams can benefit from real-time marketing capabilities by sending personalised messages that react to customer-led actions.
A selection of our recorded presentations:
- How to Automate More Business Tasks with Power Automate
- What's New in the 2022 Release Wave 1 for Dynamics 365
- How To Improve Your Dynamics 365 System With These Overlooked Features
- Enable the New Modern Advanced Find for Dynamics 365
- Create Real-Time Customer Led Journeys in Dynamics 365 Marketing
- How to Navigate Microsoft Dynamics 365 Sales Forecasting
How to Automate More Business Tasks with Power Automate
A key component of Microsoft’s Power Platform, Power Automate is a cloud-based tool enabling users to quickly and easily build automation workflows with drag-and-drop tools and hundreds of pre-built connectors – including a Dataverse connector to integrate with Dynamics 365.
In this webinar, you’ll see practical examples of how organisations use Power Automate to increase productivity by simplifying routine tasks.
What's New in the 2022 Release Wave 1 for Dynamics 365?
The 2022 Release Wave 1 for Microsoft Dynamics 365 will be deployed to all online environments from April. In this presentation, we demonstrate a selection of the latest features across Dynamics 365 Sales, Customer Service, Marketing and Field Service modules, and the Microsoft Power Platform.
How To Improve Your Dynamics 365 System With These Overlooked Features
With every release cycle for Microsoft Dynamics 365, comes a fresh wave of new features. Some of these are immediately evident, while others are out of sight, just waiting to be enabled, but offering the potential to benefit end-users and administrators.
In this webinar, we turn the spotlight on a selection of capabilities recently added to Dynamics 365 Online and the Microsoft cloud platform, which you may have missed.
Enable the New Modern Advanced Find for Dynamics 365
In this video we outline the different ways you can use modern advanced find, and how you can define a new query, work with edit filters and view lists!
How to Automate Insights & Sentiment Analysis from Free Text in Dynamics 365
Using clever AI, Dynamics 365 users can quickly extract insights from a large amount of text to ensure no key detail is missed. This is particularly useful when you collect feedback and process other free text to identify the next best action. The Insight Generator will break this data down into categories, to analyse sentiment and provide individual actionable insights.
Create Real-Time Customer Led Journeys in Dynamics 365 Marketing
Evolve how you connect with customers and prospects with Dynamics 365 Real-Time Marketing. Beyond segmenting, is triggering journeys based on actions your customers take in real time. With AI and natural language input assistance, business users can build event-based journeys that reach customers across multiple touch-points, growing relationships from prospects, through sales and support.
How to Navigate Microsoft Dynamics 365 Sales Forecasting
Sales forecasting in Dynamics 365, allows organisations to track performance, proactively identify issues in the pipeline and change strategies to optimise results. Drill down into specific opportunities to truly understand your current sales situation and how you could improve it.
Why use a Custom-Built Microsoft Azure Web Portal
Built on the Microsoft Azure platform, custom portals avoid the additional costs of logins, and is a more flexible product that can be easily shaped to fit your UI and feature requirements.
Microsoft Dynamics 365 Team Member Licences & Applications
Quick demonstration of the out-of-the-box experience for Microsoft Dynamics 365 Team Member users.
Contextual Embedded Teams Chat & Channels
Power BI Showcase
Microsoft Power BI is a powerful business analytics solution that enables anyone to easily visualise and analyse their data. In this presentation we demonstrated how Power BI provides actionable insights from Microsoft Dynamics 365 and other data sources to help you run your business with informed data-driven decisions.
How to Personalise Surveys & Gain Feedback Insights with Dynamics 365 Customer Voice
Demonstrating how Customer Voice, allows businesses to manage all feedback requirements in one place. From creating and distributing surveys, to tracking responses, creating visualisations and planning follow-up actions.
Dynamics 365 Sales Insights
Microsoft's Sales Insights add-on for Dynamics 365 Sales, is a powerful AI tool that immediately boosts sales performance. In this presentation, we will walk you through the main features of Sales Insights, and the practical day-to-day usage of these elements.