Top 10 Reasons to Choose Dynamics for CRM

Microsoft Dynamics 365 combines powerful servicing, sales and marketing tools to give you a clear view of all your contacts: from initial contact to post-sale support.

With tools to enhance any business process, Dynamics 365 is adaptable to fit each unique requirement that enable organisations to transform productivity and performance.

Preact is a Microsoft Gold Partner specialising in Dynamics 365 CRM solutions to support SMBs in accelerating business growth.
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Why Microsoft Dynamics 365 for CRM?

Point number 1

Earn Customers For Life

Sales, marketing and customer service apps connect everyone to a single source of relationship information. Provide service consistency and unify how clients experience your business across all channels including integrated web chat and self-service portals.

Point number 2

Seamless Integration with Microsoft Business Apps

With a unified Power Platform, Dynamics brings together business processes and Office personal productivity apps. Access CRM capabilities across Outlook, Excel, Microsoft Teams and other familiar tools for an unrivalled, connected experience.

Point number 3

Modern Workflows

Replace repetitive manual tasks with connected process using D365 and Power Platform solutions. Apply triggers for automated approval requests and deploy guided processes to handle lead qualification, service issues and other routine workflows that will apply your rules to consistently reach successful outcomes.

Point number 4

Safeguard Your Data

Wherever you do business, your data is safe in the Microsoft Cloud. Microsoft invests over $1Bln each year into cybersecurity R&D. Its cloud products, including D365, are built and hosted on Azure secure data centres worldwide, each secured by multi-layered protection. In Dynamics, enforce user access and privileges through role, record and field-based security controls.

Point number 5

Actionable Insights

Uncover insights with real-time reporting across the metrics that matter most to you with native dashboards, Power BI visualisations and embedded AI capabilities. Discover new insights for informed decision-making and embrace a data-driven culture.

Point number 6

Manage Any Relationship

Dynamics 365 has the versatility to manage all your relationships and processes through connected apps with data stored in a common data platform that provides scalability to support your growth.

Point number 7

Flexible Pricing

Only pay for what you need. Dynamics 365 offers a wide range of licensing choices to choose from, making it affordable for SMBs.

Point number 8

Do Business Anywhere

Use Dynamics 365 apps and connected Power Apps to handle any repeatable workflow and access relationship detail that will empower everyone to be productive, wherever they work, and benefit from a consistent user experience.

Preact number 9

Unifies Your Data

Dynamics 365 integrates with other applications, cloud services and external data sources including: accounting databases, marketing automation, websites and many more to create a single source of truth.

Preact number 10

Regular Updates

Microsoft invest huge resources into Research and Development. The result is two major Dynamics 365 releases each year and weekly updates that continually innovate and extend the capabilities of the product and the Power Platform.

Combined, the above points demonstrate why organisations trust Dynamics 365 to advance their digital transformation and productivity.

Download the guide below and see what can be achieved through connected data and insights, efficient processes, strengthened sales and marketing messages, and growing loyal customers.

Microsoft Dynamics 365 Digital Transformation Guide

Get your guide to increased productivity and customer engagement through connected processes and intelligent insights.


Why Preact

By choosing Preact, you have the reliance of an established partner with around 30 years of CRM implementation and support experience.

Our Microsoft accreditations demonstrate our leading position in the market and numerous client reference sites attest to the quality of our work and our commitment to helping businesses achieve outstanding CRM results.

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Microsoft Dynamics 365 Guide

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