Top 10 Reasons to Choose Dynamics 365

Dynamics 365 combines powerful servicing, sales and marketing tools to give you a clear view of all your contacts: from initial contact to post-sale support.

With tools to enhance any business process, insightful real-time reporting and seamless Outlook integration, Microsoft Dynamics 365 helps organisations of all sizes transform productivity.

Available as a cloud service, or deployed on-premise, D365 fits each unique customer engagement requirement and adapts as your priorities change.

Preact is a Microsoft Gold Partner that focuses on Dynamics 365 and Business Applications providing insights and expertise to build and support solutions that increase productivity and drive digital transformation.

Why Dynamics 365?

The benefits of Dynamics 365 are not limited to the platform itself, with key features including integration with the applications you are already familiar with and processes you already follow. 

Here are 10 reasons why Microsoft Dynamics 365 is the CRM system of choice for SMBs:

1. Earn Customers For Life

Salesmarketing and customer service apps connect everyone to a single source of customer information that creates consistency and unifies how clients experience your business across all channels including integrated web chat and self-service portals.

2. Develop Smart Processes

Replace time-consuming, repetitive manual tasks with connected processes. Configure triggers for approval requests and notifications, and follow guided processes to handle lead qualification, service issues and other routines processes that apply your rules to consistently reach successful outcomes.

3. Office 365 Integration

With a unified Power Platform, Dynamics brings together business processes and Office 365 personal productivity. Leverage Outlook, Excel, Teams and other familiar tools for an unrivalled connected experience which enhances the way you already work.

4. Get Actionable Insights

Zero in on the data that matters with real-time reporting across key performance indicators, embedded AI capabilities and Power BI visualisations. Discover new insights for informed, data-driven decision-making and embrace a data driven culture.

5. Do Business Anywhere

Use Dynamics 365 apps and deploy mobile PowerApps to handle specific processes that empower everyone to increase productivity wherever they work with a consistent user experience.

6. Manage Any Process

Manage all your relationships and processes through connected applications with data stored in a common data platform that provides scalability to fuel your growth.

7. Flexible Pricing

Dynamics 365 offers simple, transparent cloud licensing so you only pay for what each user needs with predictable monthly billing and mix and match flexibility.

8. Safeguard your Data

Meet EU privacy criteria including GDPR. No matter where you do business, your customer data is safe in the Microsoft Cloud with UK data-centres.[1]

9. Unify Your Data

Centralise your data by integrating Dynamics 365 with other applications, cloud services and external data sources. This includes: accounting databases, email marketing, websites, surveys and many more...

10. Regular Updates

Microsoft continually invest huge resources into Research and Development. The result is two major Dynamics 365 releases each year and weekly updates that continually innovate and extend the product's capabilities.

Combined, these 10 reasons to choose Dynamics 365 will result in increased productivity and transformation in your workplace. Download the guide below to see what can be achieved through connected data and insights, efficient processes, strengthened sales and marketing messages and growing loyal customers.

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Why Preact

By choosing Preact, you have the reliance of working with an established partner that has 25 years of CRM implementation and support experience.

Our Microsoft accreditations demonstrate our leading position in the CRM market, while numerous customer reference sites attest to the quality of our work and our commitment to helping businesses achieve outstanding CRM results.

CRM Focus

User Empowerment Approach

Fixed price implementation

Microsoft CRM Gold Partner Since 2009

Ranked in the top 1% of Microsoft Dynamics partners

Numerous reference sites & client testimonials

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Dynamics 365 Guide

Read more and find out how Dynamics 365 Sales & Service apps will help you engage customers and grow your business.

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