Top 10 Reasons to Choose Dynamics for CRM

Microsoft Dynamics 365 combines powerful servicing, sales and marketing tools to give you a clear view of all your contacts: from initial contact to post-sale support.

With tools to enhance any business process, actionable insights and seamless Outlook integration, Dynamics 365 helps organisations of all sizes transform productivity.

Available as a cloud service, or deployed on-premise, D365 fits each unique requirement and adapts as your priorities change.

Preact is a Microsoft Gold Partner that specialises in Dynamics 365 to implement and support CRM solutions that help small businesses increase productivity and drive digital transformation.

10 Reasons to choose Dynamics 365 for CRM

Why Dynamics 365 for CRM?

1. Earn Customers For Life

Sales, marketing and customer service apps connect everyone to a single source of relationship information. Create consistency and unify how clients experience your business across all channels including integrated web chat and self-service portals.

2. Office Integration

With a unified Power Platform, Dynamics brings together business processes and Office personal productivity apps. Access CRM capabilities across Outlook, Excel, Microsoft Teams and other familiar tools for an unrivalled, connected experience.

3. Develop Smart Processes

Replace repetitive manual tasks with connected processes using D365 and Power Platform solutions. Apply triggers for approval requests and deploy guided processes to handle lead qualification, service issues and other routine workflows to apply your rules and consistently reach successful outcomes.

4. Get Actionable Insights

Uncover insights with real-time reporting across the metrics that matter most to you with native dashboards, Power BI visualisations and embedded AI capabilities. Discover new insights for informed decision-making and embrace a data-driven culture.

5. Safeguard your Data

Meet EU privacy criteria including GDPR. No matter where you do business, your customer data is safe in the Microsoft Cloud with UK data-centres.[1]

6. Manage Any Relationship

Manage all your relationships and entities through connected apps with data stored in a common data platform that provides scalability to fuel your growth.

7. Flexible Pricing

Manage all your relationships and entities through connected apps with data stored in a common data platform that provides scalability to fuel your growth.

8. Do Business Anywhere

Use Dynamics 365 apps and mobile Power Apps to handle specific processes that will empower everyone to be productive, wherever they work, with a consistent user experience.

9. Unifies Your Data

Dynamics 365 integrates with other applications, cloud services and external data sources including: accounting databases, email marketing, websites and many more...

10. Regular Updates

Microsoft continually invest huge resources into Research and Development. The result is two major Dynamics 365 releases each year and weekly updates that continually innovate and extend the product's capabilities.

Combined, these points demonstrate why organisations trust Dynamics 365 to advance their digital transformation and productivity.

Download the guide below and see what can be achieved through connected data and insights, efficient processes, strengthened sales and marketing messages, and growing loyal customers.

Dynamics 365 Digital Transformation Guide

Get your guide to increased productivity and customer engagement through connected processes and intelligent insights.


Why Preact

By choosing Preact, you have the reliance of an established partner with around 30 years of CRM implementation and support experience.

Our Microsoft accreditations demonstrate our leading position in the market and numerous client reference sites attest to the quality of our work and our commitment to helping businesses achieve outstanding CRM results.

Read more about our approach

How Preact Implement Dynamics 365

If you want to get started with Dynamics 365 immediately and pay monthly, or if your project requires more detailed scoping and testing, we have a flexible solution to fit your needs:

Our Clients Include:

What our clients say...

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Dynamics 365 Guide

Read more and find out how Dynamics 365 Sales & Service apps will help you engage customers and grow your business.

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