Microsoft Dynamics 365 - CRM Apps

Unleash your organisation’s potential by breaking down data silos to connect customers, people and processes with Microsoft Dynamics 365.

Preact focuses on Dynamics 365 for small businesses, providing expertise to build and support fixed-priced CRM solutions that increase productivity and accelerate digital transformation.

Dynamics 365 Productivity

Increase Productivity

Wasting time through duplicated effort and data silos?

Empower teams to work smarter using connected apps and familiar Office productivity tools.

Dynamics 365 digital transformation

Digital Transformation

Looking to increase scale & modernise processes?

Unify data in the cloud for greater flexibility and responsiveness to change.

Engage Customers

Engage Customers

Improve the service quality and consistency

Centralise data and develop connected processes that will delight customers and earn trust.

Why Select Dynamics 365?

Dynamics 365 offers a choice of role-based CRM apps that will adapt and scale with your business:

  • Only buy what you need - with a modular approach you'll avoid unnecessary overheads and complexity
  • Scale easily as your business grows - easily add Dynamics 365 modules which are connected to your processes and existing apps thanks to a common data platform
  • Seamless connectivity - with Outlook, Microsoft Teams, Sharepoint and other office productivity apps
  • Flexible licensing - licence users with an individual or multiple role based apps, or choose Team Member licensing for users who only need to complete basic tasks within the Microsoft Dynamics 365 platform

Dynamics 365 Sales & Service guide

Find out how Dynamics 365 sales and service apps will help you transform productivity and engage your customers.

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The Dynamics 365 Unified Interface

The Dynamics 365 interface connects modules and apps so they are accessible in one location with a consistent experience across any browser, device and screen size.

Each app is infused with predictive insights and actionable next steps thanks to embedded machine learning and artificial intelligence. The user interface connects with Office 365 thanks to a shared data platform, so you can easily navigate and switch between Dynamics 365 apps and Outlook, Microsoft Teams, Excel, Sharepoint and more.

Unified Interface

Dynamics 365 with Embedded Analytics

Collect data throughout your business and use embedded Power BI analytics to gain insight and drive smart decisions across all workflows.

With Power BI, you can access real-time data insights to instantly monitor key performance metrics, spot trends and drill down to uncover actionable insights within a single Dynamics 365 dashboard.

Common Data Platform

Unlock the potential of Dynamics 365 and Microsoft 365 (previously Office 365) with the Microsoft Power Platform (Power Apps, Power Automate and Power BI) supported by a Common Data Model. This brings your data together and connects to hundreds of data sources out of the box.

Help your people to do their best work by unifying relationships, processes, and data through business apps that are connected through a single, secure and scalable cloud platform.

Microsoft Dynamics 365 Applications

Choose Preact for your Dynamics 365 project

Preact number 1

CRM Expertise - our CRM track record stretches back to 1993. Today we are fully focused on building and supporting Dynamics 365 and connected solutions built on the Power Platform.

Preact number 2

Small Business Specialist - our team has a wealth of experience in helping SMBs simplify processes and achieve success with CRM.

Preact number 3

Straightforward Advice - clients often describe us having a flexible, down to earth approach and delivering a friendly service based on a clear understanding of their business.

Preact number 4

We Know the Cloud - Preact was an early cloud adopter, and we hold Microsoft's highest accreditation for cloud solutions.

Preact number 5

Proven Methodology - choose one of our fixed-priced packs to fit your requirements. Each includes our rapid, agile deployment process for early adoption of Dynamics 365.

Preact number 6

Managed Service - make continuous improvements, or deploy Dynamics, using our managed service. Access consultancy, training resources, solutions and support when you need it.

Choice of Dynamics 365 Implementation

If you want to get started with Dynamics 365 immediately and pay monthly, or if your project requires more detailed scoping and testing, we have a flexible Dynamics 365 Implementation solution to fit your needs:

What Our Clients Say...

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Dynamics 365 Frequently Asked Questions

What are the benefits of Microsoft Dynamics 365?

The positive outcomes highlighted by our clients following a deployment of Dynamics 365 frequently include better handling of their business processes and improved reporting using data-driven insights. In many instances, organisations implement Dynamics 365 to unify data, enabling processes to be connected and completed more quickly with greater accuracy and consistency. Read more about the wider benefits of Dynamics 365.

What is the latest version of Dynamics 365?

In addition to weekly product updates, Microsoft applies two major cloud release waves for Dynamics 365 Online. These are automatically applied to ensure that all customers receive the latest version. The 2021 Release Wave 1 (9.1.x) is the latest wave which runs through to September. The latest on-premise version of Dynamics 365 is 9.0.x. Learn what's new in Dynamics 365.

Which Dynamics 365 apps does Preact work with?

Preact primarily works with CRM / customer engagement applications. These include Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Marketing and Dynamics Field Service. In additional to these first-party Dynamics 365 apps we also develop solutions for the Power Platform.

What if I only need one of the Microsoft Dynamics 365 apps?

Start with a single Dynamics 365 app that will handle a specific workload and then add more later. Your data is securely stored in the same location, enabling connected processes and reporting to easily flow between each application.

Dynamics 365 Digital Transformation Guide

Get your guide to increased productivity and customer engagement through connected processes and intelligent insights.

Get the guide