Microsoft Dynamics 365

Microsoft Dynamics 365 unifies customer engagement and operational capabilities with Microsoft cloud solutions in a single service that brings together people, data and business processes. 

  • Empower Employees with familiar tools that enable people to do their best work
  • Engage Customers with natural tailored experiences from purchase to support
  • Transform Products with an extensible platform and integrated apps that uses data as a strategic asset to differentiate your offering
  • Optimise Operations with intelligent processes and predictive guidance that accelerates the speed of business
  • Protect Data with robust security controls, GDPR compliant services and UK cloud data-centres 
  • Increase productivity with deep integration with Office 365 using familiar tools including Outlook, Word and Excel

Phone us now or request a call back to find out how we will help you get started and implement Dynamics 365 to drive your organisation's digital transformation.

Customer Engagement Apps

  • Sales - Increase sales & digital intelligence to help sales people stay focused & work smarter
  • Customer Service - Earn loyalty by giving agents complete information so they can provide a seamless service 
  • Field Service - Optimize schedules and equip field based teams to increase customer satisfaction
  • Project Service - Complete projects on time & on budget with integrated project tools
  • Marketing - connect Dynamics with ClickDimensions or dotmailer marketing automation

Each Dynamics 365 app provides a modern, consistent user experience and features predictive insight and actionable next steps thanks to embedded Power BI and Cortana Intelligence.

Embedded Intelligence

Collect data throughout your business and use embedded Power BI analytics to gain insight and drive smart decisions across all apps.

Dynamics 365 features dozens of artificial intelligence capabilities including next step recommendations, service sentiment and intent analysis to drive better outcomes.

Start With Want You Need - Add More As You Grow

Start with a single Dynamics 365 business app that fits the needs of your role. As requirements change, switch to a Plan and enable more apps which seamlessly integrate and offer a consistent user experience.

Find and activate more connected, purpose built Dynamics 365 apps using the Microsoft AppSource marketplace to extend business processes as you go.

Do Business Anywhere

Get access to all the customer and businesses detail that matters most to you, on demand, using free mobile apps.

For example, open contextual Dynamics 365 records directly from a customer email in Outlook wherever you work.

Check their latest interactions directly from this message including recent service cases and active sales opportunities by surfacing Dynamics 365 mobile apps. 

Trust Preact With Your Dynamics 365 Project

  1. CRM Expertise - CRM is our core business. We have been implementing and supporting Microsoft Dynamics for ten years.
  2. We Know The Cloud - Preact were early cloud adopters and we hold Microsoft's highest accreditation for cloud customer relationship management solutions.
  3. Proven Implementation Methodology - We offer a choice of implementation packages to fit requirements of all complexities and budgets. Each reflects our rapid, best practice agile deployments that deliver early success
  4. Living our Values - At the heart of Preact's culture sit our core values: Putting Customer's First, Being The Best and Growing Business Together. Our commitment to living these values is central to the way we behave with out customers and each other.

Get in touch to learn more about Microsoft Dynamics 365 and to discuss your requirements with one of our consultants.

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Choice of Implementation

If you want to get started immediately and pay monthly, or if your project requires more detailed scoping and testing, we have an implementation approach to fit your needs:

Instant CRM

Go live with Dynamics now and pay monthly with a low monthly cost. We'll immediately provision this in the cloud, apply our sales-optimised template and provide free web training and phone support to help you hit the ground running.

Quick Start

Our Quick Start packages include all the essentials to complete your initial cloud deployment in just a few days. Beginning with high-level scoping we'll customize Microsoft Dynamics 365 to fit your processes and we'll deliver this as a fixed scope, fixed price service.

CRM Quick Start

Scope Led Project

Beginning with a detailed scoping consultancy we'll fully define and document your requirements. A scope led approach is recommended if your project requires external integration, if it involves multiple custom entities, or complex processes.

Scope Led

Our services to help organisations turn around performance and get their Dynamics 365 project back on track.

Rescue CRM

Top 10 Benefits of Microsoft Dynamics 365

Learn more about how this will accelerate your business growth through digital transformation

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