Microsoft Dynamics 365 for Field Service
Preact works with partners to implement solutions for their clients using Dynamics 365 for Field Service to optimise resources and streamline workflows for technicians.
Increase the efficiency of field service resources
Improve scheduling to dispatch the best technician & get the most value out of your resources.
Meet client expectations in completing field service jobs
Provide web portals, proactive updates, & technician tracking for positive service experiences.
Empower teams with complete detail about each service visit
Share a 360-degree relationship view & real-time guidance to improve resolution time & earn client trust.
Deliver quality, proactive field service
Provide a seamless, end-to-end service experience through a single, easy to use platform. Built-in intelligence helps organisations proactively address potential service issues before they occur, reduce operational costs and deliver positive on-site experiences.
Helping Partners Increase Cloud Revenue
Create new revenue streams by partnering with Preact to introduce new Microsoft Dynamics 365 opportunities.
- Fill service gaps without taking on added responsibility
- No competition from a CRM focused provider
- Bill 100% of Dynamics 365 licence revenue
- Earn recurring Dynamics 365 service revenue
- Strengthen relationships and make customers more ‘sticky’
- Fixed price Field Service implementations
Dynamics 365 Field Service At a Glance
|Features & Capabilities||Field Service|
|Accounts, Contacts, Activities & Notes||✓|
|Dashboards & Charts||✓|
|Mobile & Tablet Apps||✓|
|Dynamics 365 for Outlook||✓|
|Work Order Management||✓|
|Schedule & Despatch Capabilities||✓|
|Microsoft Forms Pro Surveys||✓|
|Create & Publish Knowledge Posts||✓|