Our Case Studies & Client Success Stories

Preact has been providing businesses of all sizes a complete range of CRM consulting services for more than 25 years. During this time we have implemented solutions, delivered training and provided support for thousands of satisfied users. 

Call +44(0)1628 661 810 or email sales@preact.co.uk, to discuss your requirements and find out how Preact will help you achieve your CRM goals. 

 A selection of our clients and their success stories with Microsoft Dynamics 365 are shown below.

Implementing Dynamics 365

Fourfront Group

Fourfront Group

Construction, Design & Consultancy

Outcomes included - transformed group reporting, consistent handling and visibility of business-critical processes, improved collaboration and optimised resource allocation.

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Age UK Islington

Age UK Islington

Charity

Outcomes included - paperless processing, reduced cost to onboard volunteers, data driven insights to optimise community services and more responsive service delivery.

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DDC Dolphin

DDC Dolphin

Hygiene & Infection Control Technology

Outcomes included - numerous time saving processes to increase productivity, gaining quicker performance insights, greater flexibility to manage service visits and customer assets.

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Oxford Gene Technology

Oxford Gene Technology

Molecular Genetics Research

Outcomes included - better handling of sales processes across business units and clearer visibility of client interactions across multiple touch points including sales, marketing and service.

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Digital Workplace Group

Digital Workplace Group

Membership Organisation

Outcomes included - transformed its reporting by connected its data and processes, and providing its mobile sales team with a better user experience.

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BeBa Energy

Beba Energy

Renewable Energy

Outcomes included - connected business processes helped the company to expand despite market turbulence, improved service delivery through integrated web portal and proactive maintenance.

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The Matthew Project

The Matthew Project

Charity

Outcomes included - increase data quality, paperless processing, reporting funding compliance and data-driven insights to improve coverage and service.

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BCR Associates

BCR Associates

Business Consultancy

Outcomes included - increase user sentiment towards CRM, higher levels of client satisfaction and increased billing, new actionable insights from CRM data and increased mobile productivity.

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Able Canopies

Able Canopies

Construction

Outcomes included - efficient processing consuming fewer resources, better contact profiling to support integrated email marketing campaigns.

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British Gymnastics Foundation

British Gymnastics Foundation

Charity

Outcomes included - improved handling of key processes by deploying a connected self-service Dynamics 365 / Power Apps web portal.

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Pioneer DJ

Pioneer DJ

DJ Equipment

Outcomes included - connected processes and dataflows across EMEA business to improve insights and communication.

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Dorset Mental Health Forum

Dorset Mental Health Forum

Charity

Outcomes included - greater consistency in handling key business processes, clearer performance insight, transparency in reporting.

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Support Transfer / System Take On

Clarion UK

Clarion UK

Sign Language Interpretation

Outcomes included - connected processes enabling Clarion to increase the capacity of its supported students within 12 months and improved the organisation's cash flow by reducing invoice settlement time.

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Mencap

Mencap

Charity

Outcomes included - secured increased local authority contracts by demonstrating more efficient process management, greater transparency and communication between teams and increased reporting compliance.

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Socket Mobile

Socket Mobile

Barcode Scanning Technology

Outcomes included - faster resolution of support issues, improved user experience by migrating to unified interface, clearer understanding of channel opportunities and greater confidence in sales data to identify trends.

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STIHL

STIHL

Manufacturer

Outcomes included - improved internal CRM knowledge and expertise through ongoing Microsoft Dynamics mentoring, advice and training.

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Source Telecom

Source Telecom

Telecoms

Outcomes included - fully connected processing from lead to order including Sage 50 integration, improved data quality and process consistency.

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In Communications

Conferencing Services

Outcomes included - real-time reporting of service level agreements and other KPIs, increased productivity and increased user engagement.

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Children's Food Trust

Children's Food Trust

Charity

Outcomes included - increased reporting insight, greater user engagement, more efficient execution of business processes and easier access to customer information.

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Our Clients Include

    
    
    
   

Charity & Non-Profit

    
    
   

Education

    
   

IT & Telecommunications

    
    
   

Professional Services

     
    
  

Financial Services

    
    
    

Get in Touch

Call +44(0)1628 661 810 or email sales@preact.co.uk, to discuss your requirements and discover how Preact will help you achieve your CRM goals.

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