Get the inside track to CRM success
Having a successful Customer Relationship Management system in place - one that addresses your business needs, serves your customers, and is fully adopted by your employees - is a high-stakes operation.
The right solution, careful planning, ongoing commitment and choosing the right partner can bring it all together.
This eBook shares CRM advice, best practices and successful strategies that we have gained from our 25 years of helping businesses maximise results from their CRM system.
As a Microsoft partner, Preact implements and supports Dynamics 365. If you are considering Dynamics 365, or if you are already getting started with a new CRM solution we hope you find this document a useful resource.
Key Insights Include:
- How to Define your CRM Vision & Goals
- A Concise Guide to CRM Leadership
- How to Engage CRM Users
- Using CRM to Improve Customer Retention
- How Sales Teams Benefit from CRM
- Why Integrated Email Marketing & CRM Matters
- How to Manage CRM Evolution