Top 10 Dynamics 365 Posts of 2019
First published in 2018, this post was frequently revised last year to reference the latest Unified Interface updates and resources, and deprecation of the legacy web interface.
Summarising three new Common Data Service storage capacities, updated accrued storage entitlements and details of new entitlements for deploying additional production and non-production environments.
An early post about the release of Forms Pro that replaces the deprecated Voice of the Customer solution.
A quick guide covering the licensing of the Marketing app for Dynamics 365 including entitlements for existing customers.
Including new API limits, Power Apps use rights, portal licensing changes and withdrawal of the Customer Engagement Plan.
A selection of the main announcements and changes across D365 Sales and Service apps in the first release wave of 2019.
A summary of the new features and updates for the release wave rolling out between October 2019 and March 2020 across Dynamics 365 and Power Platform.
Confirming the deprecation of Microsoft Social Engagement, its withdrawal in January 2020, and details about Orlo Online Engagement as an alternative solution.
An overview of how Dynamics 365 web portals have changed to Power Apps portals, improvements to the portal designer, and how portals will now be licensed by external usage.
2019 saw a series of AI-powered 'Insights' apps released for Dynamics 365. In this post, we touched on the initial capabilities of the Sales Insights add-on app and how this supports sales managers. This also touched on the upcoming mobile Sales Assistant - set to be released in the first quarter of 2020.