April 2019 Release: What's New in Dynamics 365 Portals

Many Dynamics 365 Online customers have taken advantage of their entitlement to deploy an integrated self-service portal that delivers self-service capabilities to customers, partners, contractors and / or other contacts.

In this post we'll take a quick look at the latest new functionality and portal improvements:

New Portal Maintenance Mode (General Availability - April 2019)

A new maintenance mode capability will enable admins to activate / disable maintenance mode and display messages to portal users, for example 'Website in Maintenance'.

Support Power BI Embedded Capabilities (Public Preview - April 2019) 

In the preview release, Microsoft announced embedded Power BI integration. In this new update, that will be extended to enable Power BI dashboards and reports to be shared with users who don't have a Power BI account.

Portal Self-Service Diagnostic Tool (General Availability - April 2019)

A self-service diagnostic tool for Portals was announced in the October '18 wave. Further enhancements arriving in this update will be to identify: incorrectly configured site markers, performance impacting entity permissions, slow running queries and failures of portal solution installations and updates.

Displaying External Data in Portals (General Availability - April 2019)

This new feature will enable data to be read from external apps and securely displayed in a portal. The update guide states this will provide an endpoint to obtain secure access tokens containing user identity information that external APIs can use for authorization following OAuth Implicit Grant Type flow.

Self-Service Scheduling via Portal (General Availability - September 2019)

As featured in our earlier post, new capabilities will enable self-service scheduling via a Dynamics portal for field service visits.

Starter Portal (Public Preview - April 2019)

Since Microsoft re-engineered the Dynamics platform in 2018 with the launch of the Common Data Service (CDS) for Apps in 2018 it has been possible to purchase platform licence (PowerApps P2) to deploy model-driven apps. 

This new feature will now provide the ability to connect a portal to any CDS for Apps environment even if this doesn't have any first party D365 apps pre-installed e.g. Sales, Service or Marketing. This provides a new CDS Starter template which can be installed as the basis for provisioning a portal in these organisations.

No further detail has been shared at this stage with regards a comparison between the new CDS starter template and existing portal templates that are used by Dynamics 365 customers which rely on the restricted Cases entity.

READ MORE ABOUT THE APRIL 2019 UPDATE

RELATED:

Previewing Dynamics 365 & Power Platform (October) 2019 Release Wave 2


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