About Us

If your priorities include connecting your data, implementing smarter processes and doing more to delight customers, we will help you achieve your goals through Dynamics 365 and Microsoft Business Apps.

We are here to help at any stage of your digital transformation journey. You’ll receive a personal, friendly service, and the reassurance of working with a top-ranked Microsoft provider. You’ll also get straight-forward advice that focuses on your specific goals. Plus, our fixed price and flexible approach means we’ll fit your priorities and help you minimise risk.

With around 30 years of CRM implementation experience we have been asked most questions and delivered projects to fulfil numerous requirements. Phone us now or request a call back to learn more about our approach and discuss your requirements.

• Microsoft CRM Gold provider since 2009
  
• Named to 2020/2021 Inner Circle for Microsoft Business Applications (top 1% of worldwide partners)
• SMB specialist
  
• Rapid Dynamics 365 adoption with our fixed price quick start packs
• Make continual improvements to Dynamics using our Managed Service
• Supporting over 10,000 Dynamics 365 users
• Numerous reference sites and case studies

Managed Service & Support

Combining CRM technical consultancy expertise with Dynamics product knowledge to quickly resolve issues, minimise downtime and share insight.

• Expert phone Dynamics assistance
• Use inclusive service hours to delegate tasks for our experts to apply customisations, make change requests, deliver the next phase of your project, or increase user skills through training
• Dynamics 365 system take on available

Microsoft Dynamics 365 Training

• Course options including tuition for new users, sales teams, marketing teams and CRM administrators
• Bespoke tuition to addresses your individual training needs

To make it to the gold certification level, a company must demonstrate the best-in-class capability within a specific Microsoft solution area.

Microsoft designates the best performing firms the status of Managed Partner which gives us access to Microsoft's team including commercial and technical solution specialists. Through this we have a direct line to insider information on upcoming events, product updates, new releases and promotional deals.

In working with a Gold provider you can expect to receive the highest level of expertise and technical support available. This includes an ability to solve complex issues or challenges, which your business may encounter when implementing, integrating and developing Dynamics 365 solutions.

• Gold Cloud Customer Relationship Management status means that at least 5 members of our team have completed Microsoft's exam requirements across a series of modules covering Dynamics 365 Customer Engagement apps
• Gold Cloud Business Applications status means that at least 15 members of our team have passed a series of technical and functionality exams
• Microsoft have independently contacted at least 5 of our clients to request a full reference  
• Finally, Preact has met Microsoft's annual target for net new Dynamics 365 cloud revenue

What our Microsoft Gold status means we can do for you... 

• You get better support: We get access to Microsoft support on-demand so if a client's system has gone down, we will be able to provide advice directly from Microsoft.
• You get real expertise: Microsoft expects its Gold partners to know their stuff in helping clients implement sustainable solutions and get the most from their technology. They are required to demonstrate understanding of their specialised field and are at the cutting edge when it comes to extending and developing Microsoft products.
• You benefit from our training: We get access to the latest Microsoft learning resources and tools so that technical expertise gets fed back to you.
• Informed advice: Staying up to date about the latest Dynamics 365 news helps us share insight and give you the best advice for the future which is reflected in our consultancy, licensing recommendations, training, webinars and blog updates.

We built our company from the ground up to specialise in CRM and our focus has never changed. At the heart of Preact's culture sit our core values. Our commitment to these is central to the way we behave both with each other, and with our clients - it's the difference between good, and wow!