Real-Time Marketing & Other New Features for Dynamics 365 Marketing
About Us
If your priorities include connecting data, implementing more innovative processes and doing more to delight customers, Preact will help you realise your goals using Dynamics 365 and the Microsoft Power Platform.
We are here to help at any stage of your digital transformation journey. You’ll receive a personal, friendly service with straightforward advice backed up with the reassurance of working with a top-ranked Microsoft provider. With almost 30 years of CRM implementation experience, we have been asked most questions and delivered projects to fulfil numerous requirements.
Phone us to discuss your requirements, learn more about our approach, or request a callback.
How Is Preact Different?
SMB & CRM Specialist - Preact has specialised in implementing & supporting CRM solutions since 1993.
Inner Circle Partner - Preact has been named in Microsoft's top 1% of worldwide partners since 2018.
Microsoft Gold Certification - We continue to invest in our team to ensure Preact holds multiple Gold accreditations.
Proven Results - Read our case studies to see examples of the outcomes we help our clients achieve.
Rapid Deployment - Quickly implement Dynamics 365 using our prebuilt solutions & starter packs.
Join our Community - Over 10,000 users of Dynamics trust us to support their systems.
Solutions Hub - Easily add capabilities to Dynamics 365 using our packaged solutions.
eLearning - Preact managed service clients receive free access to our eLearning Academy.
No Annual Commitment - Our managed service doesn't tie your organisation to a 12-month contract.
Experienced Management - Each senior leadership team member has at least 20 years of Preact service.
Microsoft product expertise - Our team's expertise includes Dynamics 365, Power Platform & Azure Cognitive Services.
Our Culture - We believe our unique culture and core values help us attract and retain the best talent.
We are ISO 27001 Certified
ISO 27001 is the internationally recognised standard for best practices in information security management systems.
This certification covers our Information Security Management System for the provision and support of Microsoft Dynamics, Power Platform and other related technology products and services.
Achieving this certification demonstrates the importance that Preact places on quality, security and excellent service. This shows our commitment to ensuring the highest levels of information security and protecting our customer and company data.
Our Vision & Values
Our vision is to become a global leader in our field whilst putting people, purpose, and value at the centre of everything we do.
At the heart of Preact's culture are our core values.
Our commitment to these values is central to how we interact with each other and our clients - it's the difference between good and wow!
We are Customer Centric
Preact exists to make its clients successful, and we strive to delight them through our service and products.
We are One Team
Wherever we work, we work together as one team. We work with good people, and we are supportive and respectful of each other.
We Do The Right Thing
For our team, clients and partners, we strive to do the right thing and earn trust through our actions.
We Execute Quickly
We have a bias towards action, and we work quickly to deliver excellent service.
We Challenge Ourselves to Be The Best
We are always seeking to learn and expand our knowledge.
Our Clients Include…
Our Approach
Results First
To assess the success of your project, specific goals and measurable results matter. We start each deployment with the end in focus, to define your success criteria and apply regular checks to ensure progress remains on track.
Focus on User Empowerment
User adoption drives CRM success, but this is a frequently encountered obstacle. We recognise that each system must meet user needs, so we place user empowerment at the forefront of every project.
Sales Approach
Preact's doesn't operate a traditional sales team - we are all consultants who have solid Dynamics 365 product knowledge. We won't bore you with a meaningless presentation but instead focus on the outcomes that matter most to your business.
Flexible Implementation
We'll adapt to fit your priorities, timelines and budget with flexible implementation options. We run our business as an efficient operation, and in turn pass these savings onto our clients, so you'll receive the best possible service at a highly competitive price.
Proactive Account Management
We aim to develop close, mutually beneficial, long-term relationships with all our clients. Use our managed service to phase the next step of your project, increase knowledge, quickly apply system changes and gain greater value from your technology.
CRM Ecosystem
We view CRM as an integral component of an organisation's culture. We'll connect your teams and processes to a single data source through closely integrated solutions, including marketing automation, ERP, and web portals.
100% Focus on Microsoft Technologies
Access CRM insight and product knowledge when you need it. If you are planning to implement a new solution or if you want to achieve more with your existing system, Preact will advance your business transformation with Dynamics 365 and the Power Platform.
Broad Industry Experience
From charities to IT consultancies, from high street retailers to further education providers, we have broad experience with many client reference sites that advocate our services.
Digital Transformation with Dynamics 365
Get your guide to winning faster through connected sales processes and intelligent insights.
Choice of Dynamics 365 Implementation Services
We offer the flexibility of Dynamics 365 implementation services to fit your priorities and timescale. Get up and running quickly using one of our CRM Starter Packs or self-serve using our managed service. Or, for more complex needs, we will undertake a detailed requirement scoping consultancy.
To simplify implementations of Dynamics 365, Preact also offers:
How Preact supports Dynamics 365 users
Our managed service, Elevate 365, provides access to phone support, technical consultancy and training and also helps organisations grow their Dynamics system with on-demand access to eLearning resources and our packages solutions.
About our Microsoft Certifications
To achieve the Gold competency certification level, a company must demonstrate the best-in-class capability within a specific Microsoft solution area.
Microsoft designates the best performing firms the status of Managed Partner, which gives us access to Microsoft's team, including commercial and technical solution specialists. We have a direct line to insider information on upcoming events, product updates, new releases, and promotional deals.
Our Inner Circle membership also affords Preact ongoing executive sponsorship and privileged Microsoft support that further helps us support our clients.
In working with a Gold provider, you can expect to receive the highest expertise and technical support available. This includes an ability to solve complex issues or challenges which your business may encounter when implementing, integrating and developing Dynamics 365 solutions.
What our Microsoft Gold status means we can do for you:
- You get better support: Preact has access to Microsoft support on-demand so if a client's system has gone down, we will be able to provide advice directly from Microsoft.
- You get real expertise: Microsoft expects its Gold partners to know their stuff in helping clients implement sustainable solutions and get the most from their technology. They are required to demonstrate an understanding of their specialised field and are at the cutting edge when extending and developing Microsoft products.
- You benefit from our training: We get access to the latest Microsoft learning resources and tools.
- Informed advice: Staying up to date about the latest Dynamics 365 news helps us share insight and provide the best advice.
Request Call Back
Get in touch to request a callback and discuss your requirements with one of our consultants.
Our History
From our humble beginnings more than 25 years ago, Preact has grown from an underdog start-up to a respected consultancy trusted by businesses of all sizes to help them grow faster and accelerate their digital transformation.
1993
Preact established in Hertfordshire
1994
Outgrows office, moves to new premises in Taplow, Berkshire
Became an Act! Certified Consultant
1997
Gained first Microsoft accreditations including SQL Server
2001
Recognised as the leading Act! Certified Consultant practice in the UK
2003
One of the first UK consultancies to work with SQL-based Act! architecture
Act! Vendor of the Year
2006
Landmark clients included TNT Post, The Ethical Tea Partnership & IFS School of Finance
2007
Awarded Goldmine Top 10 Worldwide Top Performing Consultancy
2008
Completed largest Act! deployment in Europe
Awarded Microsoft CRM Silver status
2009
Preact recognized as Act! Business Provider of the Year
Moves to current premises in Maidenhead, Berkshire to support continued growth
Preact awarded Microsoft CRM Gold status
2010
Preact recognized in Sage UK’s Circle of Customer Excellence awards
2011
Preact commences agreement with Scribe Software
Landmark clients include Mencap, Toshiba Air Conditioning and a Microsoft Dynamics CRM deployment for Six Degrees Group rising to over 200 users
2012
Announces strategic agreement with dotmailer
Preact named to Microsoft Dynamics Presidents Club
2013
Preact celebrates 20th anniversary, supports more than 4000 CRM users
2014
Landmark clients include Ryman, Robert Dyas, Euro Car Parks, Harvest Energy and Manchester Metropolitan University
2015
Begins working with ClickDimensions marketing automation
2016
Preact awarded Act! Diamond status, longest established UK Act! consultancy
Accredited as a Direct Microsoft Cloud Solution Program provider
Named to Microsoft Dynamics President's Club
2017
Achieves ClickDimensions Gold status & named top 10 global provider
2018
Celebrates 25th anniversary - supports 7000+ Dynamics 365 / CRM users
Named to 2018/19 Inner Circle for Microsoft Dynamics
2019
Completes office refurbishment & enlargement doubling floor space
Awarded ClickDimensions Platinum partner status - one of the first UK providers to achieve this highest partner tier
2020
Achieves Inner Circle membership for 3rd consecutive year covering Microsoft Business Applications
Launches eLearning Academy, helping users get up to speed and increase Dynamics 365 knowledge
Launches Solutions Hub featuring packaged solutions to add more Dynamics capabilities and enhance user experiences
Introduces Sales Accelerator base build of Dynamics 365 Sales to reduce deployment time and set-up cost
2021
Relaunches managed service as Elevate 365 combining support, consultancy, packaged solutions, training and eLearning
Five-time winner of Inner Circle status for Microsoft Business Applications
2022
Received certification to ISO 27001 for information security management
That's our story to date but we're just getting started...
