If your priorities include connecting data, implementing smarter processes and doing more to delight customers, Preact will help you achieve your goals using Dynamics 365 and solutions built on the Microsoft Power Platform.
We are here to help at any stage of your digital transformation journey. You’ll receive a personal, friendly service with straight-forward advice that is backed up with reassurance of working with a top-ranked Microsoft provider. With almost 30 years' of CRM implementation experience, we have been asked most questions and delivered projects to fulfil numerous requirements.
Phone us now or request a call back to learn more about our approach and discuss your requirements.
Why Choose Preact
SMB & CRM Specialist - Preact has specialised in implementing & supporting CRM solutions since 1993.
Inner Circle Partner - Preact has been named in Microsoft's top 1% of worldwide partners since 2018.
Microsoft Gold Certification - We continue to invest in our team to ensure Preact holds multiple Gold accreditations.
Proven Results - Read our case studies to see examples of the outcomes we help our clients achieve.
Rapid Deployment - Quickly implement Dynamics 365 using our prebuilt solutions & fixed price packs.
Join our Community - We are trusted by over 10,000 users of Dynamics to support their systems.
Solutions Hub - Easily add further capabilities to Dynamics 365 using our packaged solutions.
eLearning - Preact managed service clients receive free access to our eLearning Academy.
No Annual Commitment - Our managed service doesn't tie your organisation to a 12-month contract.
Experienced Management - Each member of our senior management team has at least 20 years' Preact service.
Microsoft product expertise - Our team's expertise includes Dynamics 365, Power Platform & Azure Cognitive Services.
Our Culture - We believe our unique culture and core values help us attract and retain the best talent.
To assess the success of your project, specific goals and measurable results matter. We start each deployment with the end in focus, to define your success criteria and apply regular checks to ensure progress remains on track.
Focus on User Empowerment
User adoption drives CRM success, but this is a frequently encountered obstacle. We recognise that each system must meet user needs, so we place user empowerment at the forefront of every project.
Preact's doesn't operate a traditional sales team - we are all consultants who have solid Dynamics 365 product knowledge. We won't bore you with a meaningless presentation but instead focus on the outcomes that matter most to your business.
We'll adapt to fit your priorities, timelines and budget with flexible implementation options. We run our business as an efficient operation, and in turn pass these savings onto our clients, so you'll receive the best possible service at a highly competitive price.
Proactive Account Management
We aim to develop close, mutually beneficial, long-term relationships with all our clients. Use our managed service to phase the next step of your project, increase knowledge, quickly apply system changes and gain greater value from your technology.
We view CRM as an integral component in your wider culture and an embodiment of your technologies. Through closely integrated solutions including marketing automation, ERP and web portals we'll connect your teams and processes to a single data source.
100% Focus on Microsoft Technology
Access CRM insight and product knowledge when you need it. If you are planning to implement a new solution, or you want to achieve more with your existing system, Preact will advance your business transformation with Dynamics 365, the Power Platform and connected Microsoft services.
Broad Industry Experience
From charities to IT consultancies, from high street retailers to further education providers, we have broad experience with many client reference sites who advocate our services.
How we implement Dynamics 365
If you want to get started immediately and pay monthly, or if your project requires detailed scoping and testing, Preact has a solution to fit your needs:
Use our managed service, Elevate 365 to complete your Dynamics rollout, then access training, consultancy, support and solutions to make continuous improvements.
Get up and running with just the features you need. Complete a rapid, fixed price initial deployment of Dynamics 365 in just 10 consultancy days.
How Preact supports Dynamics 365 users
Our managed service, Elevate 365 provides access to phone support, technical consultancy and training, and also helps organisations grow their Dynamics system with on-demand access to eLearning resources and our packages solutions.
Phone support, user help and Dynamics 365 technical expertise and training when you need it.
Packaged Dynamics solutions adding more capabilities - free to our managed service clients.
On-demand learning platform enabling all users to quickly increase Dynamics knowledge.
Dynamics 365 courses for groups and individuals led by our Microsoft accredited trainers.
Our Clients Include…
What our clients say
I have been impressed by Preact’s relationship with our Operations IT Administrator where they have helped her develop a superb system. Preact are a professional organisation and respond well to working with our staff, like every significant project both sides work well when fully engaged.
- BCR Associates
- Richard Dormer, Managing Director
I’ve been very pleased with Dynamics 365 and found it to be a highly reliable cloud system which has proved instrumental in helping our business grow and sustain success during a period of unprecedented change in our industry. Preact's support has been a success story and we've reaped the rewards of their help.
- BeBa Energy
- Darren Oliver, Technical Director
Compared to our previous supplier, Preact has been far more responsive and demonstrated a ‘can-do’ approach. Our discussions are always consultative which has helped us understand just how much is possible in Microsoft Dynamics 365.
- Source Telecom
- Laura Fowler, Business Account Manager
Fourfront Group has grown from a start-up to a £160m+ business within 20 years and Preact has supported us throughout this time. Their work on our Dynamics 365 project has enabled us to digitally transform our business and this will help us continue our incredible growth.
- Fourfront Group
- Justin Bass, Fourfront Group
I have found Preact large enough to cater for our requirements but small enough to care. They seem to have low staff turnover which means we often speak to the same people who understand what we need and why.
- British Gymnastics Foundation
Preact has supported us through a very ambitious development of Dynamics, from which we've seen real success and greater adoption.
- Virtual College
- Helen Alexander, Dynamics Product Owner
From our first meeting, we were excited by Preact's vision of how Dynamics could work for us. We chose Preact because we saw they offered the flexibility we needed to get started with Dynamics 365 and I have been impressed with their approach. This has included a valuable contribution of recommendations and ideas from their project manager which has helped us make a positive start.
- Pioneer DJ
- Justin Porter, Finance and Operations General Manager
Dynamics makes it possible for people who aren’t technical experts to make changes. We have a nice balance between what we can do internally and what activities we involve Preact with. Our responsiveness to implement change has been a success story and much of this is down to Dynamics 365.
- Age UK Islington
- Andy Murphy, Chief Executive
We built our company from the ground up to specialise in CRM and our focus has never changed.
At the heart of Preact's culture sit our core values.
Our commitment to these is central to the way we behave both with each other, and with our clients - it's the difference between good, and wow!
Putting Customers First
Delivering exceptional service to our customers in an efficient and cost-effective manner
Being the Best
Pushing ourselves to perform at the highest possible levels
Growing Preact Together
Working in partnership with our colleagues to deliver great outcomes for our clients and each other
About our Microsoft Certifications
To make it to the Gold certification level, a company must demonstrate the best-in-class capability within a specific Microsoft solution area.
Microsoft designates the best performing firms the status of Managed Partner which gives us access to Microsoft's team including commercial and technical solution specialists. Through this we have a direct line to insider information on upcoming events, product updates, new releases and promotional deals.
Our Inner Circle membership also affords Preact ongoing executive sponsorship and privileged Microsoft support that further helps us support our clients.
In working with a Gold provider you can expect to receive the highest level of expertise and technical support available. This includes an ability to solve complex issues or challenges, which your business may encounter when implementing, integrating and developing Dynamics 365 solutions.
What our Microsoft Gold status means we can do for you...
- You get better support: We get access to Microsoft support on-demand so if a client's system has gone down, we will be able to provide advice directly from Microsoft.
- You get real expertise: Microsoft expects its Gold partners to know their stuff in helping clients implement sustainable solutions and get the most from their technology. They are required to demonstrate understanding of their specialised field and are at the cutting edge when it comes to extending and developing Microsoft products.
- You benefit from our training: We get access to the latest Microsoft learning resources and tools so that technical expertise gets fed back to you.
- Informed advice: Staying up to date about the latest Dynamics 365 news helps us share insight and give you the best advice for the future which is reflected in our consultancy, licensing recommendations, training, webinars and blog updates.
From our humble beginnings more than 25 years ago, Preact has grown from an underdog start-up to a respected consultancy that is trusted by small and medium-sized firms to help them accelerate their digital transformation.
Preact established in Hertfordshire
Outgrows office, moves to new premises in Taplow, Berkshire
Became an Act! Certified Consultant
Gained first Microsoft accreditations including SQL Server
Recognised as the leading Act! Certified Consultant practice in the UK
One of the first UK consultancies to work with SQL-based Act! architecture
Act! Vendor of the Year
Landmark clients included TNT Post, The Ethical Tea Partnership & IFS School of Finance
Awarded Goldmine Top 10 Worldwide Top Performing Consultancy
Completed largest Act! deployment in Europe
Awarded Microsoft CRM Silver status
Preact recognized as Act! Business Provider of the Year
Moves to current premises in Maidenhead, Berkshire to support continued growth
Preact awarded Microsoft CRM Gold status
Preact recognized in Sage UK’s Circle of Customer Excellence awards
Preact commences agreement with Scribe Software
Landmark clients include Mencap, Toshiba Air Conditioning and a Microsoft Dynamics CRM deployment for Six Degrees Group rising to over 200 users
Announces strategic agreement with dotmailer
Preact named to Microsoft Dynamics Presidents Club
Preact celebrates 20th anniversary, supports more than 4000 CRM users
Landmark clients include Ryman, Robert Dyas, Euro Car Parks, Harvest Energy and Manchester Metropolitan University
Begins working with ClickDimensions marketing automation
Preact awarded Act! Diamond status, longest established UK Act! consultancy
Accredited as a Direct Microsoft Cloud Solution Program provider
Named to Microsoft Dynamics President's Club
Achieves ClickDimensions Gold status & named top 10 global provider
Celebrates 25th anniversary - supports 7000+ Dynamics 365 / CRM users
Named to 2018/19 Inner Circle for Microsoft Dynamics
Completes office refurbishment & enlargement doubling floor space
Awarded ClickDimensions Platinum partner status - one of only two UK providers to achieved this highest partner tier
Achieves Inner Circle membership for 3rd consecutive year covering Microsoft Business Applications
Launches eLearning Academy, helping users get up to speed and increase Dynamics 365 knowledge
Launches Solutions Hub featuring packaged solutions to add more Dynamics capabilities and enhance user experiences
Introduces Sales Accelerator base build of Dynamics 365 Sales to reduce deployment time and set-up cost
Relaunches managed service as Elevate 365 combining support, consultancy, packaged solutions, training and eLearning
That's our story to date but we're just getting started...