As multiple award-winning Customer Relationship Management (CRM) specialists, we've been helping businesses achieve outstanding results from their CRM strategy since 1993.
Our experienced team combine strong consultative skills with proven implementation methodology and commitment to our brand promise of exceeding customer expectations.
All of our technical and development team hold numerous accreditations, including Microsoft process and developer certification. We take an agile development approach combining Prince2 and Surestep methodology to give you confidence that your project is being expertly managed at every stage.
Our status as a Microsoft Gold Competency partner for CRM demonstrates our quality standards and ethos for supporting our CRM customers and delivering new projects.
We offer bespoke solutions for all editions of Microsoft Dynamics CRM including pre-sales advice, project planning, development, CRM integration, user training, licensing, consultancy and technical help.
With around 20 years expertise, we're one of the UK's most respected CRM vendors. In this time we've helped numerous organisations deploy CRM systems to transform their customer service, sales performance and business efficiency.
Our ethos
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Understanding your business – we're proud of the quality of our pre-sales advice. That means we'll take extra time to understand your CRM needs from the moment you contact us and give you an honest recommendation for the solution that best suits your unique requirements.
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Communication – an open channel of communication is crucial to any successful CRM implementation relationship so we'll always make sure you're kept up to date.
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Customer retention – we know that client loyalty must be earned so that's why our commitment to exceed your expectations is at the heart of everything we do.
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'From my experience I would recommend Preact to any organisation implementing Microsoft Dynamics CRM. They tailor their approach effectively and have proved to be very innovative in developing and applying solutions. Most importantly – they want to help their clients to experience the very best that CRM has to offer.'
Rachel Churchman, The Health & Safety People
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Our Services:
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We know that the process of implementing a new customer relationship management solution can appear challenging.
We aim to make sure your Dynamics CRM implementation is fully tailored to your exact requirements and smoothly deployed to ensure that your project aims are quickly achieved. Our team of project managers, implementation specialists and trainers provide a wide range of professional services to help you plan, rollout and support your Dynamics CRM database.
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We offer the flexibility of 2 quick start implementation packages that will get your database customised and deployed in just a few days. Our quick starts include all the essential help that you'll need to get up and running with Dynamics CRM Online in no time.
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CRM Fusion from Preact is a low cost, flexible managed support service enabling you to get extended help with Microsoft Dynamics CRM.
Combining user support and up to 10 hours of our CRM consultancy resources each month, CRM Fusion helps you to achieve immediate results and ensure your CRM project maintain momentum beyond the initial deployment.
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Get expert help with Microsoft Dynamics CRM and minimise time spent resolving issues or searching for help. With PreactCover for Dynamics CRM just speak directly to one of our CRM specialists and get remote assistance with Microsoft Dynamics CRM to answer questions, get insight and fix issues.
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With Microsoft CRM tuition from Preact you can get bespoke training on all CRM areas to quickly develop user skills and achieve positive results from Microsoft Dynamics CRM.
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Through our in house team we offer bespoke development solutions that wrap around your processes to extend the functionality of Microsoft Dynamics CRM to ensure that it works consistently with your business.
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We offer a range of innovative CRM funding options that enable businesses to implement Microsoft Dynamics CRM without the need to make a significant initial cash outlay.
In today's challenging economic conditions preserving cash flow is a crucial concern. With our flexible funding solutions we've helped many organisation implement a new CRM system sooner than they expected by removing the need to commit significant cash up front.
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