CRM Fusion for ACT!
Managed Database Support

Up to 10 hours of remote ACT! consultancy every month

Allocate up to as many as 10 hours each month to phase an ACT! implementation or to develop an existing installation.¹

Choose from a huge range of professional CRM technical and training services every month including:

Avoid downtime with unlimited usage technical help on all ACT! related issues.

Our accredited technicians provide expert support and guidance to help CRM users resolve issues and identify new processes that help users achieve better results with ACT!

• High quality support from the UK's most experienced CRM consultancy
• Phone and remote access help with ACT!
• Unlimited usage support by free-phone number or email
• Convenient, reliable access to a team of experienced technicians who understand your business and your CRM system

Up to 10 hours of ACT! consultancy for just £495 per month

From just £495+VAT per month CRM Fusion represents amazing value for access to a wealth of CRM expertise and resources that will enable you to achieve rapid and sustained success with ACT!²

To find out more please call us on 0800 381 1000.

Frequently Asked Questions

What happens if all 10 hours aren't used each month?
With the range of training, technical & consultancy help that you can access through ACT! Fusion there are almost limitless ways that we can improve you achieve positive results with ACT!.

Fusion is highly flexible so if you don't use all your allocated consultancy time you can rollover any remaining time to the next month.

Does it matter how many CRM consultancy sessions are scheduled each month?
There's no restriction on the frequency and volume of ACT! Fusion consultancy requests made each month, subject to a maximum of 10 hours per month. For example, you could utilise time in a series of 1 hour sessions or carry out five separate 2 hour consultancies covering technical, training and CRM advice. Time can be allocated for any ACT! related requirements.

How is ACT! consultancy time scheduled?
Technical work, interactive training, change requests and other ACT! consultancy can be scheduled simply by calling our technicians who will typically be able to deliver this within 1-2 business days. Before undertaking the work we'll provide an estimate of the length of time this will take up enabling you to prioritise requirements and make best use of your allocated time.

Is there a minimum term?
There is no long term commitment. You can just order 1 month of ACT! Fusion for £495+VAT and schedule 10 hours of ACT! consultancy time. If you don't want to continue the agreement beyond this time and you have some remaining hours from your allocation you'll still be able to allocate this time for the next 3 months.

What happens if I need more than 10 hours of ACT! help each month?
With ACT! Fusion unused time can be rolled over. If you need less time one month but more hours next month CRM Fusion offers the flexibility to spread accrued hours without losing unutilised time. If you need to schedule further ACT! consultancy on top of your accrued hours additional time can be ordered at additional cost.