Microsoft Dynamics CRM

Transforming Organisations into Dynamic Businesses

Microsoft Dynamics CRM helps companies transform their businesses by equipping and inspiring the individuals in their organisation to do their best work.

With seamless Outlook integration and a results-oriented interface, Dynamics CRM creates a personalised user experience that helps everyone increase productivity.

Deployed in the cloud or installed on-premise, Microsoft Dynamics fits each unique business requirement and adapts as your people, priorities and infrastructures change.

Microsoft Dynamics CRM is effective for any business with:

• A desire to create more agile processes
• Multiple teams that need to be connected to a centralised database from multiple devices
• Critical performance indicators that require continual monitoring
• A need to increase customer engagement, reduce customer churn & leverage more revenue from accounts

Our business intelligence and reporting insight has improved greatly since we deployed CRM to the extent that Microsoft Dynamics has become the 'one truth' for the company."
Rachel Churchman, The Health & Safety People - Read the Case Study

Productive CRM

• Empowers teams by sharing all relationship & process detail in a personalised interface that fits individual preferences & job roles
• Powerful reporting, process automation & inbuilt CRM functions that improve efficiency
• Delivers prescriptive guidance to help users progress tasks to successful outcomes
• Detects trends & alerts teams when important actions occur

Agile CRM

• Use inbuilt tools to easily personalise CRM to manage your bespoke processes & relationships
• Work with customer data & business data anywhere by Outlook, Web Browser, Phone & Tablet devices
• Deploy CRM to utilize cloud efficiencies or install CRM as an on-premise solution
• Automates processes with workflows that minimise manual tasks & increase operational efficiency

Seamless CRM

• A CRM solution that connects all teams including sales, marketing, servicing & accounts
• Manage all CRM processes regardless of browser, device & location
• CRM that integrates with other data sources including financial systems, email marketing & websites
• Full user access to CRM in Outlook drives fast user acceptance

I have nothing but good things to say about Preact. Their ability to understand what we need and implement ensures that Dynamics fitted our business rather than our business fitting Dynamics."

Microsoft Dynamics CRM Consultants

Preact are MS Dynamics CRM consultants and a Microsoft Partner with Gold Competency for CRM. Implementing CRM solutions since 1993, our team is one of the most experienced in the UK.

We provide full UK coverage with much of our work completed remotely. We've carried out recent CRM implementations for clients based in London, Berkshire, Hampshire, Oxford, Birmingham, Bucks, Northamptonshire, Wiltshire, Somerset & Liverpool

Our Dynamics CRM clients include: