Microsoft Dynamics Webinars

Introducing Microsoft Dynamics 365 - Gamification

Join us on 26th April to see a series of live demonstration of Microsoft Dynamics 365 gamification capabilities.

Microsoft Dynamics 365 Gamification applies the concept of fantasy sports to increase productivity through user engagement and competition.

We'll demonstrate how Dynamics 365 Gamification drives collaboration to increase performance and participation.

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A selection of our recorded presentations are listed below:

Demonstrating Microsoft Dynamics 365 for Sales Teams

An introductory presentation demonstrating how Microsoft Dynamics 365 fits needs of selling teams. In this webinar we featured Outlook email tracking in Dynamics 365, sales insight analytics, process flows to manage leads and opportunites, quote management and working with account and contact records.

Editable Grids & More Dynamics 365 Functions You Might Not Know

Introducing new editable grid capabilities for Microsoft Dynamics 365 and demonstrating examples of more recent CRM additions including embedded Power BI dashboards, organisation insights and business rules.

Field Service for Microsoft Dynamics 365

Discover how Microsoft Dynamics 365 helps field service teams transform their processes to increase customer satisfaction and resource productivity. 

Demonstrating CRM Integrated Web Portals

Introductory demonstration of the customer self-service web portals for Microsoft Dynamics featuring how they enable organisations to increase scale by deflecting service cases with knowledge sharing and improve client satisfaction.


What's New in Microsoft Dynamics - A Brief Guide

Demonstrating the latest Dynamics CRM features and improvements released in 2015 & 2016 our presentation features new Excel / Word templates, Voice of the Customer surveys, Microsoft Social Engagement integration, Interactive Service Hub, new CRM mobile form controls, Office 365 Groups integration with Dynamics, theme records and much more.

  

Power BI - Bring Your Business Data to Life!

Power BI enables you to get rapid insights from your business data, any way, anywhere. Transform Microsoft Dynamics CRM, Google Analytics, Excel and your other data into rich visuals so you can stay in the know, spot trends as they happen – and push your business further.

   

Marketing Automation & CRM: Building The Bigger Picture

CRM and marketing automation systems differ in their business goals and features but when combined they enable communications to be targeted with precision to achieve a better customer experience and more effective sales cycle.

Preact teamed up with email marketing and automation experts, dotmailer to demonstrate how marketing automation and CRM brings sales and marketing teams together with a single integrated multi-channel solution.

Why Email Marketing & CRM Are A Match Made in Heaven

In this presentation we share success stories from businesses that have integrated email marketing with their CRM system. We feature examples of how organisations connect dotMailer with Microsoft Dynamics CRM to segment their audience, increase email personalization and turn their database into a lead generating machine!