Supporting Microsoft Dynamics Users
Our CRM Services Guide
Download our guide to read about our consultancy, integration, training and support services for Microsoft Dynamics CRM.
As one of the UK's top rated Microsoft partners Preact will help your business leverage outstanding results with Dynamics CRM.
We'll help you plan the next phase of your implementation, broaden your CRM user skills, answer your support questions and assist your organisation in gaining maximum value from your investment in Microsoft Dynamics CRM.
- Over 20 years experience of implementing and supporting CRM solutions
- Microsoft CRM Gold Partner since 2010
- Dynamics CRM services include training, phone support, consultancy, CRM integration and upgrades
Based in Maidenhead, Berkshire we work with organisations throughout the UK including London, Oxfordshire, Bucks, Liverpool, Birmingham and Hampshire, from small businesses to large enterprises using cloud and on-premise Microsoft Dynamics CRM.
Our CRM Services
- CRM courses include new user tuition, advanced training, sales users, marketing teams and administrators
- Bespoke tuition that addresses your unique training needs and helps you achieve a rapid payback
- Learn about our Microsoft Dynamics managed service which includes complimentary CRM user training!
Whatever stage you've reached in your CRM lifecycle our Dynamics support combines a wealth of knowledge with a friendly, approach to resolve issues, help you minimise downtime and share insight.
- Expert phone and email assistance when you need help with CRM
- Choose our managed service to allocate inclusive CRM hours to customize your Microsoft Dynamics database, develop user skills, or to carry out the next phase of your implementation.
We'll add new process and enhance your CRM database through on-demand consultancy. This can include database integration, automating CRM processes, defining new entity types and carrying out bespoke developments. We’ll also assist you in preparing for the next CRM upgrades.
Phone 0800 381 1000 or +44 (0) 1628 661 810 and email firstname.lastname@example.org to discuss your CRM requirements and learn more about our services.
Our Microsoft Dynamics CRM clients include...
Preact have consistently delivered a high level of customer care and attention to detail. I find their team to be professional, knowledgeable, credible and responsive. We have worked with other developers in the past and I’ve never had more confidence in a firm than I do with Preact. Their technical knowledge of the Microsoft Dynamics platform is second to none.
- Dan May, Commercial Director
Preact supply us with excellent CRM support and are easy to contact. There have been many instances in which support team has gone above and beyond what I expected, in particular sharing their knowhow and extra insight which helps us handle similar issues in the future. I find that other suppliers are quick to close cases but Preact are not like that. They immediately acknowledge issues, keep me updated and check that I am happy before closing down cases. I have no hesitation in recommending their services for any organization that needs help with Microsoft Dynamics CRM.
- Sally Turner, Support Manager
Preact have delivered a faultless service for many years. I’ve found them to be a great team to work with and I believe that sentiment would be echoed throughout our organisation.
- Royal Mencap Society
- Gordon Pearson, Systems Manager CRMS
I'd 100% recommend Preact to any organisation that is looking for a Dynamics CRM Partner. We have named contacts which means it's really easy to pick up the phone and speak to them to get advice and bounce off ideas which is really important to us. Their support team are very friendly and clearly know their stuff.
- Children's Food Trust
- Lee Mather, Data Developer
Preact is very supportive, they are always on the phone when we need help and have proved adept at finding new solutions which enable us to manage more processes in Microsoft Dynamics CRM.
- Cathy Coughlan, Director
If you are looking for a Microsoft Dynamics Gold Partner that is a CRM expert and focuses on the things that matter most to your business, choose Preact to support your CRM system.
CRM is our core business. Our team will respond quickly and intelligently to your questions and all our staff pride themselves on their depth of CRM expertise and professionalism.
Preact have been implementing CRM solutions since 1993 and with low staff turnover our team is one of the most experienced in the UK. We'll be happy to introduce you to a choice of customer reference sites who strongly advocate our services.
Living our Values
At the heart of Preact's culture sit our core values: Putting Customer's First, Being The Best and Growing Business Together. Our commitment to living these values is central to the way we behave with out customers and each other. Read more about our values and our approach.
Broad Industry Experience
We support CRM customers across multiple industries including: training providers, telecommunications, IT consultancy, financial services, scientific research, charities and organisations working in the educational sector.
Highest CRM Accreditations
We hold the highest possible CRM accreditations and invest heavily in training to ensure that our team remains among the best in the industry. Our certifications include: Microsoft Gold CRM Competency, Prince2 and Surestep project management accreditations, Microsoft Certified Technology Specialist, Microsoft Certified Developer, Scribe Authorised Reseller and Click Dimensions Certified Consultants.
We have a fantastic record of working with businesses who have self-implemented CRM, or worked with another partner, but aren't leveraging the expected results. If your business is struggling to make an impact with CRM get in touch to find out how we can help you.
Our CRM Focus
Our Dynamics CRM solutions will help you target and win customers, and implement efficient processes to keep them for the long-term.