Implementing Microsoft Dynamics CRM
Why Microsoft Dynamics CRM
Microsoft Dynamics CRM helps companies transform their businesses by equipping and inspiring everyone to do their best work. Featuring seamless Outlook integration, mobile CRM apps and a process-oriented interface, Dynamics creates a personalised user experience that helps everyone increase productivity.
Dynamics CRM is a great fit if your business has any of the following requirements:
- A desire to create more agile processes
- Multiple teams that need to be connected to a centralised database
- Critical performance indicators that require continual monitoring
- A need to increase client engagement, generate more leads and leverage greater account revenue
Microsoft Dynamics CRM Guide
Find how Microsoft Dynamics CRM will help you connect with customers and grow your business. Download our guide now!
Intuitive User Experience
Microsoft Dynamics CRM utilises familiar applications including Outlook, Excel, Sharepoint and OneNote making it a straightforward, easy to learn application that offers a consistent user experience across mobile devices.
Flexible CRM Platform
With a flexible database architecture, Dynamics is quickly customised to fit your business requirements. With capacity to support as any as 300 custom entities you can be sure that CRM has the scalability to manage every process that matters to your business and support your expansion.
Connects Your Teams
With Microsoft's commitment to releasing two major CRM updates each year and retain Dynamics position at the forefront of the market you can be sure the application will continue to evolve and continue its impressive growth.
Low Cost of Entry
Microsoft Dynamics CRM Online is an affordable cloud solution that helps businesses forecast costs. With pay-as-you-go pricing, you can exchange capital expenditure for predictable operating expense. To further control up-front expense and accelerate CRM results Preact offer Quick Start implementations and a Managed CRM Service.
Download our guide to read about our consultancy, integration, training and support services for Microsoft Dynamics CRM.
Our Dynamics CRM customers include...
Preact's sales engagement and delivery processes were seamless. Our consultant clearly had a good brief and his knowledge and experience in applying CRM to businesses in our industry was exceptional. His insight and advice was of great value when making critical decisions during our implementation. We've enjoyed a fantastic experience partnering with Preact I would recommend them to any organisation implementing Microsoft Dynamics CRM.
- alwaysOn Group
Preact provided an exceptional service to manage and deliver our Microsoft Dynamics CRM implementation. Iain was particularly impressive with his knowledge of Goldmine and getting the information out that we needed in Dynamics. Martin was extremely helpful on the training, he understood where some problem areas were and worked to help us understand it.
- Lingwood Food Services
Preact have an experienced consultancy and support team that provide both project management and technical assistance at the same time instead of having to deal with different people. They provide excellent advice for our organisation's changing needs with a wide range of support, both technical and training, and they are always open to new ideas.
We've worked with Preact for a number of years. Their technical team spent a reassuring amount of time specifying our requirements to ensure that our ACT! data transferred to Microsoft Dynamics CRM without a hitch, designing fields and layout to meet our needs.
- CEM Microwave
The ability of your consultants to adopt the terminology of our business so easily and effectively was impressive. It demonstrates they were listening to our needs and understood the nuances of business which meant we implemented a CRM system fully fit for purpose.
- Fittleworth Medical
If you are looking for a Microsoft Dynamics Gold Partner that is a CRM expert and focuses on the things that matter most to your business, choose Preact.
CRM is our core business. From pre-sales through to project management, user training and technical support, our team will be responsive to your questions and all of our staff pride themselves on their depth of CRM expertise and professionalism. We combine outstanding consultative skills with expert product knowledge.
Preact have been implementing CRM solutions since 1993 and with low staff turnover our team is one of the most experienced in the UK. We offer the reassurance of strong customer reference sites in many industry sectors who advocate our services.
Living Our Values
Our core values are at the heart of our culture, these are: Putting Customer's First, Being The Best and Growing Business Together. Our commitment to living these values is central to the way we behave with our customers and each other. Read more about our values and our CRM approach.
To quantify the success of your CRM project, specific, measurable results matter. We start every implementation with the end in focus to define your success criteria and we’ll apply measures and regular checks to ensure progress remains on track.
Focus on User Empowerment
User adoption is a prerequisite for achieving success with CRM but it's also a frequently encountered obstacle. We recognise that every CRM system must meet the needs of its users so we place user empowerment at the forefront of every project and we continually promote user engagement and training.
Managed CRM Services
Subscribe to our managed service you'll save on support costs and be able to schedule inclusive CRM consultancy hours to complete new tasks to progress the development of your CRM system.
Read more about our CRM managed
How to Plan CRM
Download our guide to read our 11 steps to plan a CRM implementation that will deliver quick successes