Implementing Microsoft Dynamics CRM
Why Microsoft Dynamics CRM
Microsoft Dynamics CRM helps companies transform their businesses by equipping and inspiring everyone to do their best work. Featuring seamless Outlook integration, mobile CRM apps and a process-oriented interface, Dynamics CRM creates a personalised user experience that helps everyone increase productivity.
Dynamics will be a great fit if your business has:
5 Reasons To Choose Dynamics CRM...
- Intuitive user experience
Microsoft Dynamics CRM utilises familiar applications including Outlook, Skype, Excel, Sharepoint and OneNote making it a straightforward, easy to learn application that offers a consistent user experience across mobile devices.
- Flexible CRM platform
With a flexible database architecture, Dynamics is quickly customised to fit your unique business requirements. With capacity to support up to as many as 300 custom entities you can be sure that CRM has the scalability to manage every process that matters to your business and support your expansion.
- Connects all your teams
Dynamics CRM connects your sales, marketing and service teams to a single customer database to improve productivity and communication enabling everyone to do business anywhere via web browser, Outlook, tablet or by mobile device.
- R&D investment
With Microsoft's commitment to releasing two major CRM updates each year and retain Dynamics position at the forefront of the market you can be sure the application will continue to evolve and there will never be long to wait for new improvements.
- Low cost of entry
Microsoft Dynamics CRM Online is an affordable solution with flexible payment options that helps businesses forecast costs. With pay-as-you-go pricing, you can exchange capital expenditure for predictable operating expense. To further control up-front expense and accelerate CRM results Preact offer Quick Start implementations and a Managed Service.
Microsoft Dynamics CRM Guide
Find out why over 40,000 organisations rely on Microsoft Dynamics CRM to grow their business. Download our CRM Guide Now
If you are looking for a Microsoft Dynamics Gold Partner that is a CRM expert and focuses on the things that matter most to your business, choose Preact.
We are completely focused on CRM as our core business. From pre-sales through to project management, user training and technical support, our team will respond quickly and intelligently to your questions and all our staff pride themselves on their depth of CRM expertise and professionalism. We combine outstanding consultative expertise with deep product knowledge.
Preact have been implementing CRM solutions since 1993 and with low staff turnover our team is one of the most experienced in the UK. We offer the reassurance of strong customer reference sites in many industry sectors who advocate our services.
We deliver CRM projects using proven Sure Step methodology. Consistent project management tools and best practices ensure that our delivery team will efficiently scope, configure and deploy your Microsoft Dynamics CRM database.
Living Our Values
Our core values are at the heart of our culture, these are: Putting Customer's First, Being The Best and Growing Business Together. Our commitment to living these values is central to the way we behave with our customers and each other. Read more about our values and our CRM approach.
To quantify the success of your CRM project, specific, measurable results matter.
We start every implementation with the end in focus to define your success criteria and we’ll apply measures and regular checks to ensure progress remains on track.
Focus on User Empowerment
User adoption is a prerequisite for achieving success with CRM but it's also a frequently encountered obstacle. We recognise that every CRM system must meet the needs of its users so we place user empowerment at the forefront of every project and we continually promote user engagement and training.
Managed CRM Services
By subscribing to our managed service you'll save on CRM support costs and be
able to allocate inclusive managed service hours to complete new tasks to phase
your implementation and spread costs monthly. Read more about our CRM managed
Our CRM Focus
We offer Dynamics CRM solutions to help you target and win customers, and then implement efficient processes to keep them for the long-term.
Our Dynamics CRM customers include...
Preact's sales engagement and delivery processes were seamless. Our consultant clearly had a good brief and his knowledge and experience in applying CRM to businesses in our industry was exceptional. His insight and advice was of great value when making critical decisions during our implementation. We've enjoyed a fantastic experience partnering with Preact I would recommend them to any organisation implementing Microsoft Dynamics CRM.
- alwaysOn Group
Preact provided an exceptional service to manage and deliver our Microsoft Dynamics CRM implementation. Iain was particularly impressive with his knowledge of Goldmine and getting the information out that we needed in Dynamics. Martin was extremely helpful on the training, he understood where some problem areas were and worked to help us understand it.
- Lingwood Food Services
Preact have an experienced consultancy and support team that provide both project management and technical assistance at the same time instead of having to deal with different people. They provide excellent advice for our organisation's changing needs with a wide range of support, both technical and training, and they are always open to new ideas.
We've worked with Preact for a number of years. Their technical team spent a reassuring amount of time specifying our requirements to ensure that our ACT! data transferred to Microsoft Dynamics CRM without a hitch, designing fields and layout to meet our needs.
- CEM Microwave
The ability of your consultants to adopt the terminology of our business so easily and effectively was impressive. It demonstrates they were listening to our needs and understood the nuances of business which meant we implemented a CRM system fully fit for purpose.
- Fittleworth Medical
How to Plan CRM
Download our guide to read our 11 steps to plan a CRM implementation that will deliver quick successes
What's New in Dynamics CRM
No organisation can match Microsoft’s investment in R&D. In 2014 this totalled $10.4bn. (Salesforce $760m). The result of this development investment is 42 consecutive quarters of double-digit customer growth.
Read our guide for a summary of the most recent Microsoft Dynamics CRM new features and improvements.
Download Our Guide
Download our guide to read more about our Microsoft Dynamics CRM consultancy, training and support services