10 Reasons to Choose Microsoft Dynamics CRM

Microsoft Dynamics CRM combines powerful servicing, sales and marketing tools to give you a clear view of all your customers: from initial contact to post-sale support.

With tools to enhance any business process, insightful real-time reporting and seamless Outlook integration Dynamics CRM will quickly help your organisation leverage greater productivity.

Available as a cloud service, installed on-premise, or as a hybrid partner-hosted service, Microsoft Dynamics is a highly flexible application that fits each unique business requirement and adapts as your priorities and infrastructures change.

Connect With Customers

Integrated sales, marketing and service tools connect everyone to a single source of client information that is shared throughout your business to improve communication and create long-lasting profitable relationships.

Do Business Anywhere

Work with CRM using the device you love. Free tablet and mobile apps are available with every Dynamics CRM licence (Android, iOS & Windows) empowering you to increase productivity and make every second count!

Improve Process Efficiency

Transform efficiency by replacing repetitive manual tasks with streamlined automated processes. Follow guided processes for lead qualification, service issues and other processes to reach successful outcomes.

Zero In On What Matters

Gain real-time business insight through live dashboards which support timely, informed decision making across your business. For complex analysis, connect CRM with Power BI to transform your data into rich visuals.

Works With Familiar Applications

Microsoft Dynamics transforms Outlook into a single interface to manage your relationships, processes and emails. CRM also connects with other familiar Microsoft applications that you already know including Excel, OneNote and Skype.

Manage Any Relationship & Process

Dynamics CRM easily adapts to your business and industry to manage all your relationships and processes in a single application and has the scalability to fuel your growth without the need for expensive custom coding.

Scalable Architecture

Intuitive, yet powerful, tools enable forms, reports, workflows and security permissions to be quickly configured that accelerate implementation cycles and simplify database maintenance.

Safeguard your Data

Microsoft Dynamics CRM Online is the only CRM application to meet strict EU privacy criteria in all member countries. No matter where you do business, your customer data is safe.

Integrate Your Data

Dynamics CRM centralises your data into a single user interface by integrating with other applications and external data sources. This includes: accounting databases, email marketing, websites, surveys and many more...

Regular CRM Updates

No CRM provider invests more in research and development than Microsoft. The result is regular Dynamics updates to extend its capabilities, and over 45 consecutive quarters of double-digit customer growth.

Why Microsoft Dynamics CRM?


Read more about Microsoft Dynamics and why you should partner with Preact to implement your CRM solution.

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Call +44(0)1628 661 810 or email us, to discuss your CRM requirements and see a demonstration of how Microsoft Dynamics will help you grow your business.