Microsoft Dynamics CRM How to Buy

Microsoft Dynamics CRM provides businesses with the power of choice so they can deploy CRM the way they want without technology limitations.

Hosted Microsoft CRM or On-Premise Installation

On-premise: Microsoft Dynamics CRM is deployed easily into the IT environment of any company, from small businesses to enterprise level.
Hosted CRM: Microsoft Dynamics CRM is also offered as a hosted CRM software-as-a-service solution from Preact. To discuss Microsoft CRM hosting and to arrange a free 30 day trial call 0870 382 5000 to speak to one of our consultants.

Since all Microsoft Dynamics CRM products use the same code base it's easy to move from a Preact hosted CRM to an on-premise environment.

Microsoft Dynamics CRM Free Test Drive
Contact us to test drive Microsoft Dynamics CRM free of charge for 30 days. Call 0870 382 5000 or click here to register.

On Premise Licensing Structure

Each server that runs Microsoft Dynamics CRM requires a CRM Server License. Three Dynamics CRM Server Editions are available:

Microsoft Dynamics CRM 4 Workgroup Server

Offers the same rich feature set as Microsoft Dynamics CRM 4.0 Professional Server.
Includes and supports a maximum of 5 named user licenses.
Licensed as a Specialty Server.
Step-Up to Microsoft Dynamics CRM Professional Server available to support 6+ users.

Microsoft Dynamics CRM 4 Professional Server

Rich feature set and supports single tenant deployment.
Users are only limited by Server capacity, there is no licensing limit on the number of users
Licensed under the Server/CAL licensing model (see below).
Step-Up to Microsoft Dynamics CRM Enterprise Server available for multi-tenancy support.

Microsoft Dynamics CRM 4 Enterprise Server

Servers multiple client organisations by supporting multi-tenant deployments.
Users are only limited by Server capacity, there is no licensing limit on the number of users
Licensed under the Server/CAL licensing model.

Client Access Licences - on premise

Microsoft Dynamics CRM Professional and Enterprise Servers follow the Microsoft Server/CAL licensing model which require a separate Server license for each Server on which the software is installed, plus a User Client Access License (CAL) for every internal user who accesses CRM.

User CAL

With a user CAL, each licensed user may access the Server from any device. A User is defined as any user or device who accesses the Microsoft Dynamics CRM server, files, data content or Dynamics CRM functionality.

Device CAL

With a device CAL, the CAL is assigned to a specific device which will be shared by non-concurrent users over time, such as in a shift worker or in a call centre scenario.

User and Device CALs can be mixed in a deployment and any CAL may have the User or Device distinction.
User and Device CALs are priced the same and may be ordered separately.

For the Professional and Enterprise Servers there are three CAL functionalities:

Full CAL - complete read-write access to all capabilities within Microsoft Dynamics CRM 4.0.
Limited CAL - read-only access, e.g., for reports and users may view or query CRM data.
Full Use Additive CAL - may only be purchased to supplement a Limited CAL with write-access capability for Users who may later require full read and write access.

External Connectors

Microsoft Dynamics CRM External Connectors enables businesses to extend CRM beyond internal users to customers, partners and suppliers through any application/graphical user interface other than Microsoft Dynamics CRM clients on a per server basis.

An External Connector must be purchased for each server that hosts an application that provides external access to Microsoft Dynamics CRM data.

	Find Out More For independent CRM advice and find out how Microsoft Dynamics CRM could transform your business performance call 0870 382 5000 to discuss your requirements with one of our consultants.

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	Microsoft Dynamics CRM Brochures Download our Microsoft Dynamics CRM brochure and our CRM datasheets for customer service, sales and marketing teams.
	Microsoft CRM Videos Watch case study videos to understand the real world benefits of using Microsoft Dynamics CRM.
	How does Microsoft CRM compare with other applications? Read our comparison guide to see how Microsoft Dynamics CRM measures up with ACT!, GoldMine and Sage CRM or download our concise CRM software comparison chart.
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