CRM Fusion for GoldMine
Extended Database Support

CRM Fusion

CRM Fusion from Preact is a highly flexible subscription service that enables businesses to quickly get up and running with GoldMine and get help to develop an existing GoldMine system.

Often, the most challenging part of proceeding with a new CRM solution is getting started especially in today's tough economy. That's why we've developed GoldMine Fusion to combine all the essential resources that businesses need to gain immediate and lasting results with GoldMine and make CRM more affordable.

Quite simply, CRM Fusion makes it easier to get quick results from GoldMine by including:

Up to 10 hours of GoldMine consultancy every month

Allocate up to as many as 10 hours each month to phase the implementation of a new GoldMine or to develop an existing installation.¹

Choose from a huge range of professional CRM technical and training services every month including:

GoldMine server configuration
Database design & customisation
Crystal Report writing
Creating SQL queries
GoldMine change requests

CRM development projects
GoldSync configuration
Data import
User training
+ much more

Phone & remote dial-in technical support

Avoid downtime with unlimited usage technical help on all GoldMine related issues.

Our accredited technicians provide expert support and guidance to help CRM users resolve issues and identify new processes that help users achieve better results with GoldMine.

High quality support from the UK's most experienced CRM consultancy
Phone and remote access help with GoldMine
Unlimited usage support by free-phone number or email
Convenient, reliable access to a team of experienced technicians who understand your business and your CRM system

CRM FUSION
AT A GLANCE

Includes GoldMine support & up to 10 hours of CRM consultancy
Highly affordable option to phase GoldMine implementations
Develop existing GoldMine implementations
Schedule up to 10 hours of CRM consultancy each month
Fully flexible service from Preact
Access to wealth of resources & GoldMine professional expertise
Prices start from only £495+VAT per month

For existing GoldMine installations

By combining phone support, online GoldMine training and up to 10 hours of CRM consultancy per month GoldMine Fusion provides immediate results enabling users to achieve more with the software.

With GoldMine Fusion you're in control to decide where time is best focused.

Telephone & remote dial in help with any GoldMine related issues
Schedule expert GoldMine consultancy help with database change requests including report writing & sync configuration
Book time for interactive GoldMine user training
+ many more CRM areas

For new GoldMine implementations

GoldMine Fusion is perfect for businesses that want to phase their CRM implementation over several months.

With GoldMine Fusion you can start small to complete the essential configuration and achieve early results with CRM for minimal outlay. Through technical support and up to 10 hours of consultancy and phone support each month our team will proactively work with you to develop and fine tune your CRM deployment.

By making CRM even more affordable GoldMine Fusion is ideal if you don't want to commit to paying the total up front cost of a traditional CRM implementation. By enabling businesses to get started with their CRM project quicker and reduce up front costs GoldMine Fusion offers the best of both worlds!

Get up and running with GoldMine or just £495 per month

From just £495+VAT per month CRM Fusion represents amazing value for access to a wealth of CRM expertise and resources that will enable you to achieve rapid and lasting success with GoldMine.²

To find out more please call us on 0800 381 1000.

Frequently Asked Questions

What happens if all 10 hours aren't used each month?
With the range of training, technical & consultancy help that you can access through GoldMine Fusion there are almost limitless ways that we can improve you achieve positive results with GoldMine.

Fusion is highly flexible so if you don't use all your allocated consultancy time you can rollover any remaining time to the next month.

Does it matter how many CRM consultancy sessions are scheduled each month?
There's no restriction on the frequency and volume of GoldMine Fusion consultancy requests made each month, subject to a maximum of 10 hours per month. For example, you could utilise time in a series of 1 hour sessions or carry out five separate 2 hour consultancies covering technical, training and CRM advice. Time can be allocated for any GoldMine related requirements.

How is GoldMine consultancy time scheduled?
Technical work, interactive training, change requests and other GoldMine consultancy can be scheduled simply by calling our technicians who will typically be able to deliver this within 1-2 business days. Before undertaking the work we'll provide an estimate of the length of time this will take up enabling you to prioritise requirements and make best use of your allocated time.

Is there a minimum term?
A minimum GoldMine Fusion term of 3 months applies.

What happens if I need more than 10 hours of GoldMine help each month?
With GoldMine Fusion unused time can be rolled over. If you need less time one month but more hours next month CRM Fusion offers the flexibility to spread accrued hours without losing unutilised time. If you need to schedule further GoldMine consultancy on top of your accrued hours additional time can be ordered at additional cost.

¹ Subscription options available to include up to a maximum of 5 hours and 10 hours GoldMine consultancy per month. All consultancy work is undertaken by phone &/or remotely through web based dial-in access. On-site GoldMine CRM work can be delivered though travelling time will be deduced from the total monthly allocated capacity. All consultancy time must be scheduled in advance. Customer sign-off is required following completion of all consultancy and training work to confirm the time utilised.

² Prices applicable for up to 50 GoldMine users only. Price on application for subscriptions on 50+ GoldMine CRM users. GoldMine Fusion subscriptions are payable in advance by monthly direct debit. Minimum 3 month term applies. Upon cancellation clients can switch to any individual Preact services including PreactCover for GoldMine support.

	Find Out More To find out more about how CRM Fusion can help you deploy GoldMine and get your project on track call 0800 381 1000 to discuss your requirements with one of our consultants.

CRM Fusion for GoldMine Extended Database Support

CRM Fusion for GoldMine
Extended Database Support