Microsoft Dynamics CRM Training
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Check our Microsoft Dynamics CRM training courses outlines and get recommendations to help you plan for CRM success.
If you are new to Microsoft Dynamics, or you want to develop your CRM user skills, we are sure to have a training solution for you.
Preact have been training CRM users since 1993 and as a Microsoft Gold accredited consultancy you can be sure of working with a leading partner who will help you leverage excellent results from your CRM system.
- Bespoke tuition carried out using your own CRM data
- Training delivered on-site at your premises, or from our office in Maidenhead
- Pre-training consultancy to discuss your objectives & agree a course topics to accelerate the skills transfer
- Highly competitive rates for all individual & group training sessions
For on-site training we offer full UK coverage on all recent editions of Microsoft Dynamics CRM. We also offer remote CRM training sessions which can be carried out and billed on an hourly basis.
Contact us online or phone 0800 381 1000 to discuss your CRM training requirements.
CRM Introduction Course
A one day course helping new users master the main processes, features and interface of Microsoft Dynamics CRM.
CRM Sales User Training
Covering the main CRM processes and functions used by sales teams to improve processes that will shorten sales cycles, reduce administration and improve the quality of sales forecasting.
Marketing User Training
Tuition to utilise the campaign management and lead generation functions of Microsoft Dynamics CRM. Our tuition can also be focused on the integrated Click Dimensions and dotmailer marketing automation solutions.
Customer Service User Course
Designed for customer service and support teams this course will show you how to use Microsoft Dynamics to improve service delivery and increase client retention through CRM case management and other processes.
Database Administrator Tuition
Bespoke training delivered over one or more days focused on empowering individuals to configure, customise and manage a deployment of Microsoft Dynamics CRM.
New Feature / Upgrade Training
Helping you transition to the latest CRM version and benefit from the latest Dynamics features and improvements. The course content will vary depending on which version of Dynamics CRM you are upgrading from and your job role.
CRM Bespoke Tuition
Our bespoke courses are tailored exactly to your training needs and processes. Before the day we'll contact you to carry out a pre-training consultation to ensure we have a clear understanding of your objectives.
What Our Customers Say...
We are happy that we chose the right partner for our CRM project. Everyone in Preact has been very helpful, professional and patient. Our requests were responded to quickly helped with a single point of contact which was good.
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- Claire Davies, IT Project Manager
A BIG thank you our CRM training course. It was a hugely informative and completely bespoke session that offered excellent value for money, and we look forward to working together again with you and your brilliant trainer again soon.
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- Caroline Britain, Business Development
Preact have consistently delivered a high level of customer care and attention to detail. I find their team to be professional, knowledgeable, credible and responsive. We have worked with other developers in the past and I’ve never had more confidence in a firm than I do with Preact. Their technical knowledge of the Microsoft Dynamics platform is second to none.
- Dan May, Commercial Director
We’ve been delighted with the back-up we’ve received from Preact. Their support team are responsive to our questions and keep us updated so I have no hesitation in recommending their services. Our managed agreement includes additional time for training and it’s good to know that we can always schedule these extra resources whenever we want to top up our CRM user skills.
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- Tracy Meakins, Operations Manager