Microsoft Dynamics CRM Training

If you are new to Microsoft Dynamics, or you want to develop your CRM user skills, we are sure to have a training solution for you.

Preact have been training CRM users since 1993 and as a Microsoft Gold accredited consultancy you can be sure of working with a leading partner who will help you leverage excellent results from your CRM system.

  • Bespoke tuition carried out using your own CRM data
  • Training delivered on-site at your premises, or from our office in Maidenhead
  • Pre-training consultancy to discuss your objectives & agree a course topics to accelerate the skills transfer
  • Highly competitive rates for all individual & group training sessions

For on-site training we offer full UK coverage on all recent editions of Microsoft Dynamics CRM. We also offer remote CRM training sessions which can be carried out and billed on an hourly basis.

Contact us online or phone 0800 381 1000 to discuss your CRM training requirements.

CRM Introduction Course

A one day course helping new users master the main processes, features and interface of Microsoft Dynamics CRM.

CRM Sales User Training

Covering the main CRM processes and functions used by sales teams to improve processes that will shorten sales cycles, reduce administration and improve the quality of sales forecasting.

Marketing User Training

Tuition to utilise the campaign management and lead generation functions of Microsoft Dynamics CRM. Our tuition can also be focused on the integrated Click Dimensions and dotmailer marketing automation solutions.

Customer Service User Course

Designed for customer service and support teams this course will show you how to use Microsoft Dynamics to improve service delivery and increase client retention through CRM case management and other processes.

Database Administrator Tuition

Bespoke training delivered over one or more days focused on empowering individuals to configure, customise and manage a deployment of Microsoft Dynamics CRM.

New Feature / Upgrade Training

Helping you transition to the latest CRM version and benefit from the latest Dynamics features and improvements. The course content will vary depending on which version of Dynamics CRM you are upgrading from and your job role.

CRM Bespoke Tuition

Our bespoke courses are tailored exactly to your training needs and processes. Before the day we'll contact you to carry out a pre-training consultation to ensure we have a clear understanding of your objectives.

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Schedule CRM Training

Phone 0800 381 1000 or email, to discuss your Microsoft Dynamics CRM training requirements, learn more about our courses, and to request a quotation.