Microsoft Dynamics CRM Training
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Check our Microsoft Dynamics CRM training courses outlines and get recommendations to help you plan for CRM success.
If you are new to Microsoft Dynamics, or you want to develop your CRM user skills, we are sure to have a training solution for you.
Preact have been training CRM users since 1993 and as a Microsoft Gold accredited consultancy you can be sure of working with a leading partner who will help you leverage excellent results from your CRM system.
- Bespoke tuition carried out using your own CRM data
- Training delivered on-site at your premises, or from our office in Maidenhead
- Pre-training consultancy to discuss your objectives & agree a course topics to accelerate the skills transfer
- Highly competitive rates for all individual & group training sessions
For on-site training we offer full UK coverage on all recent editions of Microsoft Dynamics CRM. We also offer remote CRM training sessions which can be carried out and billed on an hourly basis.
Contact us online or phone 0800 381 1000 to discuss your CRM training requirements.
CRM Introduction Course
A one day course helping new users master the main processes, features and interface of Microsoft Dynamics CRM.
CRM Sales User Training
Covering the main CRM processes and functions used by sales teams to improve processes that will shorten sales cycles, reduce administration and improve the quality of sales forecasting.
Marketing User Training
Tuition to utilise the campaign management and lead generation functions of Microsoft Dynamics CRM. Our tuition can also be focused on the integrated Click Dimensions and dotmailer marketing automation solutions.
Customer Service User Course
Designed for customer service and support teams this course will show you how to use Microsoft Dynamics to improve service delivery and increase client retention through CRM case management and other processes.
Database Administrator Tuition
Bespoke training delivered over one or more days focused on empowering individuals to configure, customise and manage a deployment of Microsoft Dynamics CRM.
New Feature / Upgrade Training
Helping you transition to the latest CRM version and benefit from the latest Dynamics features and improvements. The course content will vary depending on which version of Dynamics CRM you are upgrading from and your job role.
CRM Bespoke Tuition
Our bespoke courses are tailored exactly to your training needs and processes. Before the day we'll contact you to carry out a pre-training consultation to ensure we have a clear understanding of your objectives.
What Our Customers Say...
I'd 100% recommend Preact to any organisation that is looking for a Dynamics CRM Partner. We have named contacts which means it's really easy to pick up the phone and speak to them to get advice and bounce off ideas which is really important to us. Their support team are very friendly and clearly know their stuff.
- Children's Food Trust
- Lee Mather, Data Developer
A BIG thank you our CRM training course. It was a hugely informative and completely bespoke session that offered excellent value for money, and we look forward to working together again with you and your brilliant trainer again soon.
- Actemium UK
- Caroline Britain, Business Development
Preact have consistently delivered a high level of customer care and attention to detail. I find their team to be professional, knowledgeable, credible and responsive. We have worked with other developers in the past and I’ve never had more confidence in a firm than I do with Preact. Their technical knowledge of the Microsoft Dynamics platform is second to none.
- Dan May, Commercial Director
Preact have delivered a faultless service for many years. I’ve found them to be a great team to work with and I believe that sentiment would be echoed throughout our organisation.
- Royal Mencap Society
- Gordon Pearson, Systems Manager CRMS