Microsoft Dynamics CRM 2011

Unmatched Outlook integration - Dynamics CRM transforms Outlook into a single place where you can access full CRM functionality & manage emails.

Business Insight - Real-time business intelligence via dashboards & charts. These include sales forecasts, buying patterns, sales history & more for a clear visibility of key performance metrics across all key areas to support timely, informed decision making.

Works the way you do - Dynamics CRM adapts to suit individual user preferences and is quickly customised to handle all your business relationships & processes.

Protects relationship data - Security profiling enables administrators to control user access permissions & ensures information is only accessible to authorised people.

Increasing User Productivity - With process automation, ease of user access, personalisation options and role based functions, Microsoft CRM helps teams get more done and achieve increased efficiency.

CRM in the Cloud -  In addition to the option of an on-site installation, Microsoft CRM Online offers the efficiences of a cloud deployment for just £29.50 per month. Microsoft invests over £1bn every year in cloud technology to create a level of dependability that few competitors will be able to match. Your cloud passport is fast-tracked with a 30 day trial and quick start options to import your data and customise CRM to meet your requirements.

Outstanding Value - comparisons of licence costs, deployment help, training, maintenance and administration reveal an outstanding value in savings on Microsoft Dynamics for organisations implementing a new CRM solution.

Innovation - Microsoft's history of innovation and expertise is well documented. With options for cloud & on-premise deployments, Dynamics CRM is another example of their development acceleration gained from years of being a leader.

General Microsoft Dynamics CRM information

• Microsoft CRM can be deployed on site as an on-premise installation or hosted online.
• Hosted Microsoft Dynamics CRM Online starts from just £29.50+VAT per user, per month.
• Used by over 30,000 customers and over 2m users worldwide.
• On-Premise installations require server licence(s) and Client Access Licences for users &/or devices. See our on-premise page for more.
• On-Premise option includes software licence assurance covering future updates and releases.
• All deployment options include the Outlook client to access full CRM functionality from within Microsoft Outlook. CRM is also accessible via web browser and mobile device with offline working capability.
• Works with existing Microsoft applications and technologies to leverage greater functionality and efficiency. These include, MS Word, SharePoint, SQL Server Reporter, Communications Server, Exchange Server and more.
• See how Microsoft Dynamics CRM compares with Sage CRM, GoldMine and ACT! by downloading our CRM guide.

Recent Microsoft CRM posts:
Microsoft Announce CRM Q2 2012 Update
An A-Z Guide to Microsoft Dynamics CRM
Comparing Microsoft Dynamics CRM & Salesforce
Spotlight on the Microsoft Dynamics CRM interface & part two

If you're not easily able to answer these questions you should consider Microsoft Dynamics CRM:

• What sales opportunities are forecast to close next week?
• How can we track and retain all our contact communications?
• How many sales resulted from our last marketing campaign?
• How can we measure the performance of our products, services & our sales team?
• Is there a bottleneck in our sales pipeline?
• Have I neglected any of my accounts?
• How can we sharpen our processes & serve more clients without adding more staff?
• What customer issues are taking longest to resolve this quarter?

Learn more about Microsoft Dynamics CRM dashboards & reports