| How
Fusion helps
ACT! Fusion
targets the frustrations and barriers that
users can encounter with any customer
relationship management implementation.
If you're
experiencing any of the following issues ACT!
Fusion is what you've been waiting for:
- No defined email marketing strategy
- Poor communication & sharing of
information between teams
- Inadequate reporting
- Users have reverted back to Excel &
Outlook to manage contacts
- ACT! is consuming too much time
- ACT! hasn't been adapted on line with business processes
- No database administration process in
place
- No one has been trained to use ACT!
- Persistent ACT! technical issues
- Lack of ACT! mobile & remote access
Frequently Asked Questions
Which
versions of ACT! is Fusion available for?
ACT! Fusion is
available to users of all recent versions of
ACT!
How many
people can use the on-demand ACT! training?
Access to
on-demand ACT! training is available to all
users in line with the total number of ACT!
licences purchased so everyone in the team can
follow tuition at any time.
What happens
if I don't use all 10 hours each months
With the range
of ACT! training, technical & consultancy help
that you can access through ACT! Fusion there
are plenty of ways that we can improve your ACT!
skills and develop your database. ACT! Fusion is
highly flexible so if you don't use all your
allocated consultancy time you can rollover any
remaining time to the next month.
Does it
matter how many or how few ACT! consultancy
sessions are scheduled each month?
There's no
restriction on the frequency and volume of ACT!
Fusion consultancy requests made each month,
subject to a maximum of 10 hours per month. For
example, you could utilise time in a series of 1
hour sessions or carry out five separate 2 hour
consultancies that covering technical, training
and CRM advice. Time can be allocated for any
ACT! related requirements.
How is ACT!
consultancy scheduled?
To schedule
ACT! technical work, training, change requests
and other ACT! consultancy just call our
technicians who will typically be able to
deliver this within 1-2 business days. Before
undertaking the work we'll provide an estimate
of the length of time this will take up enabling
you to prioritise requirements and make best use
of your allocated ACT! consultancy time.
Is there a
minimum term?
A minimum ACT!
Fusion term of 3 months applies.
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